Drug Testing in Custody Liaison Officer

Salary: Band 5, £27,531 - £28,653
Location: Forth Banks, Newcastle
Hours/Contract: 37 Hours, FTC Until 31 March 2026

Working for #TeamNP

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.

As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.

Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.

Learn about our full benefits package

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us as a Drug Testing in Custody Liaison Officer.

Are you ready to make a meaningful impact? Join our dynamic team and provide essential administrative and support services to the Custody Suite. You'll play a crucial role in conducting drug tests for Integrated Offender Management (IOM) offenders and other related cases, ensuring that evidential samples are captured accurately, and the Criminal Justice process is followed meticulously. Apply now to be part of a dedicated team committed to making a difference!

What you’ll do

Conduct drug testing with Integrated Offender Management (IOM) offenders who come into custody and other trigger related offences.
Ensure timely onward referrals are made for positive tests in conjunction with colleagues commissioned within Custody and the recovery partnerships.
Undertake data input in relation to intelligence ratings into Force computerised systems, ensuring all information is entered in a timely and accurate fashion, to meet deadlines.
Quality assure data input, checking accuracy of information and clarifying anomalies as necessary, in order to ensure information input is accurate.
Maintain appropriate records and tracking of any potential future learnings or missed opportunities to enable process improvements and delivery of services.
Provide a range of management information and other statistical information to internal groups and authorised persons in accordance with agreed local procedures in an efficient and timely manner.

Sound interesting? For further information, and to support your application, please view the job description

What you’ll bring

Ability to use a variety of software packages including MS Word and Excel.
Experience of working as part of a team and delivering a high-quality customer service.
Attention to detail.
Ability to prioritise workload and meet deadlines.
Confidence working on own initiative and able to make decisions.
Ability to establish positive, professional relationships with colleagues and internal/external partners.

We know it's important for you to feel that you're not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Interested to learn more? For further information about the role please contact careers@northumbria.police.uk

What we offer

26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
NHS Fleet Solutions Car Lease Scheme
Enhanced maternity, shared parental and adoption leave
Flexi time - allowing you to fit your working hours around your individual needs
Flexible working (we are happy to discuss options such as compressed hours)
Fantastic market-leading public sector pension scheme with up to 16% employer contribution
Corporate travel schemes – local rail, bus services and metro discounts
Access to private healthcare and eye test vouchers
Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
We’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.
Access to gyms in some stations
Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
Cycle to work scheme
Opportunity to volunteer in local community

We are committed to building a dynamic, agile workplace where meaningful connection are key. For roles designated as agile or home-based, employees will work from a Force site at least once a week, with two days recommended. Hiring managers will be happy to discuss how this works in practice at interview stage. This approach helps build strong relationships, supports wellbeing, and fosters collaboration across teams.

Just so you know

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Drug Testing in Custody Liaison Officer with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.

Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.

The recruitment process will consist of the initial application form followed by a face to face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.

If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment

This is a fixed term role subject to a six-month probationary period.

If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.

Please note if you are interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.