- S25-276 ICT Applications Officer Team Leader (LC7)

Applications are invited for the post of ICT Applications Officer Team Leader within the ICT Applications Business Team based at Hutton.

As the ICT Applications Officer Team Leader, you will be responsible for a team of ICT Application Officers and Service Management with our third-party suppliers.

Key Responsibilities:

Using your IT & Service skills, developing your knowledge of the products, and experience of service delivery you will ensure that the team are able to provide the most effective support to all users.

You will engage across the organisation, with partners and our third-party suppliers, representing the application team, and organisation, at internal and external meetings.

You will enable the continuous development and improvement of ICT Applications and ensure that this is in support of business/process improvement.

There will be an occasional requirement to perform on-call duties on an ad hoc basis for systems upgrades and if technical issues are being experienced outside of core hours.

Skills and Experience:

ITIL Foundation or willingness to work towards.

GCSE Maths and English or equivalent

Experience of interrogating computer systems to produce accurate reports and management information (graphs, tables and statistics) to support and inform management decisions.

Knowledge of Health & Safety, Equality, Data Protection Principles and Community Legislation

Further details of the requirements and duties of the post can be found on the attached Role Profile.

Artificial Intelligence (AI) Assistance Disclaimer

Whist we would encourage applicants to not use AI in order to provide their examples within the application form, we accept that candidates may use AI to provide general guidance and inspiration during the completion of the form.

By utilising this functionality, you acknowledge and agree to the following:

AI-generated content is provided for illustrative purposes only and does not constitute professional, legal, or personal experience.
You remain fully responsible for the accuracy, authenticity, and originality of all information submitted in your application.
The inclusion of AI-generated suggestions does not imply endorsement or guarantee of the appropriateness, completeness, or effectiveness.
The organisation accepts no liability for any consequences, direct or indirect, arising from the use of AI-generated content within this form.

Applicants are encouraged to carefully review and personalise all responses to ensure they accurately reflect their individual experiences, qualifications, and intentions.

Before you complete the online application, we would advise you to read the attached Information and Guidance documents.

Closing date: Thursday 4th September 2025 at 10am.