ICT Device and Systems Specialist - Tarian

ICT Device and Systems Specialist – Tarian

Location: TARIAN / South Wales Police Headquarters, Bridgend, Wales

Permanent

Salary £45,147 - £48,894

We are accepting CVs for this vacancy. Applicants are asked to click the ‘Apply’ link below and progress through the online form before uploading their CV and a personal statement. Applicants are expected to ensure that their CV and personal statement evidence how they meet the essential criteria under Qualifications, Skills, Knowledge and Leading Change in the Role Profile. 

Are you looking for your next career step?
Do you want to be a part of an Innovative Organisation?

About Us:

South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. As an ICT Device and Systems Specialist, you will play a crucial role in ensuring the smooth functioning of our ICT infrastructure and providing technical assistance to our staff. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join!

Formed in 2003, Tarian is part funded by the Home Office, Welsh Government and the three Southern Wales Police Forces: South Wales, Gwent and Dyfed-Powys. The ROCU is a multi-disciplinary team made up of police officers and staff seconded from the three forces. The lead force for the region is South Wales Police.

Where we operate:

Tarian operates across Monmouthshire, Blaenau Gwent, Caerphilly, Newport, Cardiff, Rhondda Cynon Taff, the Vale of Glamorgan, Bridgend, Neath Port Talbot, Swansea, Carmarthenshire, Pembrokeshire, Ceredigion and Powys.

With over 20 specialist units and capabilities, the teams within Tarian are dedicated to disrupting and dismantling Serious Organised Crime groups across the region.

The role:

We are seeking a highly skilled and motivated ICT Device and Systems Specialist to join our dynamic IT team.

To provide ICT 3rd line technical guidance and specialist advice for designated technical functions across a diverse range of technologies that underpin mission critical and operationally sensitive 24/7 emergency services and systems.

Purpose:

Development, implementation and support of device and systems infrastructure ensuring compliance to set standards whilst maintaining performance and availability together with providing specialist advice for a diverse range of technologies across enterprise scale technical architecture.

Responsibilities:

Develop, install and maintain various aspects of enterprise scale infrastructure, paying particular attention to wider business impact when planning maintenance and development activities.
Provide technical guidance to a diverse range of infrastructure technology specialists, consisting of Network, Perimeter, Storage, Servers & Devices, and various devolved units with distinct IT provisions.
Identify, propose, and implement opportunities for the continuous improvement of technology including continuity and recovery bringing mutual benefit to the force and its partners.
Provide senior management specialist advice and guidance on a range of complex and/or escalated technical problems.

Requirements:

Essential Qualifications

Information Technology related Degree or proven experience in relevant areas of Information Technology

Essential Skills

Experience in:

Support, installation and configuration of Server or Client Devices
Server or Client Operating Systems, especially Microsoft Windows
Design and installation within an IT Enterprise Systems Infrastructure
Administration and troubleshooting within an IT Enterprise Systems Infrastructure
Active Directory Services, such as Group Policy, DNS, DFS
Server or Device Security Administration

Staff Management Experience

Essential Knowledge

Experience of configuring System or Device management and monitoring tools. E.G. Microsoft Intune, Microsoft SCCM, Azure Monitor, Microsoft SCOM

Awareness of the operational necessity that IT Enterprise Infrastructure has upon the organization.

Establishing IT processes and procedures

Incident, Problem and Change management experience.

Experience of working on Projects

Leading Change

Positive about change, adapting to changing circumstances and encouraging flexibility in others
Identifies and implements improvements to service delivery, engaging people in the change process and encouraging them to contribute ideas
Finds more cost-effective ways to do things, taking an innovative approach to solving problems and considers radical alternatives
Asks for and acts on feedback, learning from experience and continuing to develop own professional skills and knowledge

Where you’ll fit in:

The ICT Device and Systems Specialist will report to the ICT Operations Manager – TARIAN and work alongside staff for technical delivery in accordance with corporate SWP ICT standards and bespoke covert security requirements.

You’ll be part of a small team who work a mixed environment of on-premises and working from home. Your role will predominantly be 9-5 Monday – Friday with occasional weekend events or where required participate in out-of-hours on-call.

Benefits Include:

Training and professional development opportunities
Local Government Pension Scheme
24 days Annual Leave increasing to 29 years after 5 years employment.
Flexible working dependant of duties
Free on-site parking
On site fitness centre and canteen
Collaborative and supportive work environment.
Cycle to work scheme.
Wellness programmes
SWP Diolch Vectis & Blue light Discount Card
Opportunity to make a meaningful contribution to public safety and community well-being.

Diversity, Equality & Inclusion:

As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide.

South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves.

We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation.

Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested.

The successful Candidate must be willing to undergo vetting to MV/SC Vetting.

Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis

For more information about the role please contact Geraint.James@south-wales.police.uk

Note: Due to the sensitive nature of the work performed by South Wales Police, all applicants will undergo a comprehensive background check as a part of the recruitment process.