Continuous Improvement and Demand Programme Manager

Would you like a career like no other? If so… Join us

South Wales Police is an organisation with a committed and proud workforce who have the same mission – to prevent and detect crime; protect, serve and reassure communities; and provide a first-class service to victims. We work 24 hours a day, seven days a week, across an area of about 800 square miles from Swansea to Merthyr Tydfil to our capital city, Cardiff. Our vision is to be an outstanding police service that is accessible, reliable and trusted by our communities.

This is an exciting opportunity to contribute towards the ongoing development of the Continuous Improvement and Demand & Capability activities in Force with a focus on ensuring we are efficient and effective, having the right number of people with the right skills, in the right place at the right time.

Working within Corporate Services, you will be a subject matter expert and provide professional advice and guidance on escalated, varied and complex issues relating to area of work at both a strategic and tactical level.

The Role is to:

Assess requirements of customers and provide adequate support, advice and guidance
Develop, propose and implement appropriate Continuous Improvement and Demand Management systems and processes
Organise and manage the day-to-day provision of Continuous Improvement and Demand and Capability activities to inform strategic and operational decisions
Effectively engage with internal colleagues across a range of support departments to ensure a coordinated approach to Continuous Improvement and Demand Management

Your Experience:

You must have experience of demand modelling and resource management systems (e.g. Process Evolution software)
You must have an in-depth knowledge of using Continuous Improvement tools and techniques to deliver change
You must have the ability to manage multiple pieces of work under a change programme
You must be able to analyse qualitative and quantitative information
You must have experience of advising, negotiating and influencing at a senior level
You must have experience of benefits realisation

Please see the role profile for additional information.

As well as making a real contribution to the safety of our communities and working for a forward thinking, innovative and inclusive organisation, a career at South Wales Police offers you so much more. Along with a competitive salary, option to pay into a private family medical care scheme and a fantastic contributory Local Government Pension scheme, we offer a wide range of benefits, from learning and development opportunities to lifestyle savings and discounts. There are too many to list here, so check out this link to find out everything we have to offer when you join #TeamSWP.

Pay, Benefits and Rewards | South Wales Police (south-wales.police.uk)

This post is suitable for job share/part time workers.

South Wales Police encourages individuals from under-represented groups to join so we can achieve a workforce representative of the communities we serve.

In line with the South Wales Police policies, we guarantee to interview all applicants with a disability who meet the minimum requirements of the Role Profile.

The successful candidate must be willing to undergo vetting to MV/SC Vetting.

For further information regarding the vacancy please contact Marie Jones (marie.jones@south-wales.police.uk) or Sandra.franklin@south-wales.police.uk

Applicants are asked to click the ‘Apply’ link below and progress through the online form before uploading their CV and a personal statement. Applicants are expected to ensure that their CV and personal statement evidence how they meet the criteria under Qualifications, Skills and Knowledge in the Role Profile.

Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis