Senior Administrator - Planning


Posted on 4th Aug 2025

Senior Administrator - Planning

Job summary

This post is open to applicants who can meet the College’s nationality, UK residency and vetting requirements.

We’re the professional body for the police service in England and Wales. We work with everyone in policing to set standards, to share knowledge and good practice and to support the development of police officers and staff. Our mission is to drive a consistent approach across policing where the public and the service expect it, to boost professionalism and to improve leadership at every level.

Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.

We offer a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

Additional Information:

College staff are classed as Public Servants and we are not eligible to participate in the Civil Service transfer process, therefore while successful candidates can transfer in on their existing terms and conditions, any subsequent transfer out of the College to the Civil Service cannot be guaranteed on existing terms and conditions and new starter/modernised terms may apply.

Our vetting

If you are successful at interview you will be required to undertake pre-employment security checks. You will be sent a security questionnaire which must be accessed within 24 hours.

Please note, these checks can take up to 10 weeks. You will only be offered a start date after the checks have been completed. If the outcome of these checks is not satisfactory, your recommendation for employment will be withdrawn.

Job description

We look forward to reading your application for the role of Senior Administrator.

The selected candidate will:

Provide professional, efficient and comprehensive administrative support within Operations and Business Services Team, where you will be responsible for a range of office administration tasks.

Person specification

Some of your responsibilities will include:

  • Provide a full administrative service to include (as required) typing, email, data entry and create, maintain and back up files and databases to track activities and workload.
  • Develop and maintain good internal/external stakeholder relations, ensuring all interactions are dealt with in a professional and timely manner and redirect as necessary.

May need to provide line management supervision and direction to a team of administrators, ensuring consistency and high standards in service provision.

To be successful in this role you’ll need:

  • Previous administrative experience with demonstrable organisational ability and attention to detail.
  • Clearly demonstrate accuracy and attention to detail.
  • Excellent verbal and written communication skills with customer-focused attitude and telephone manner
  • Excellent standard of planning and organisational ability

Please see the attached job description which contains full details of the role.

Qualifications

All applicants must hold:
• A Level 3 qualification (e.g. A-levels, NVQ level 3 in Business Administration or similar) or extensive equivalent level experience in a related area
• GCSE Passes in English Language and Mathematics or equivalent qualifications
Please see the attached job description which contains full details of the role.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

  • - Excellent verbal and written communication skills with customer-focused attitude and telephone manner.
  • - Clearly demonstrate accuracy and attention to detail.

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