Administration Assistant

Job Title: Administrative Assistant

Salary: Band F, £28,851 - £31,011. You will receive £28,851, the band minimum. Progress to the band maximum of £31,011 will be via incremental progression.

Location: They Hydrant Programme is based at Moss Way Police Station, Moss Way, Sheffield S20 7XX, South Yorkshire. The post holder will be expected to work a 40% (2 days) homeworking, 60% (3 days) on premise pattern each week (pro-rata for part-time working). It is important to note that you will be expected to attend Moss Way Police Station in Sheffield when working on premise.

Contract – Fixed Term Contract until 31/03/2026 (with the potential for further extension subject to funding and performance).

THE NATIONAL POLICE CHIEFS’ COUNCIL (NPCC)

Policing is operating in a time of global change and uncertainty, the public and our staff need a service which is responsive, able to tackle future challenges and embrace opportunity.

The National Police Chiefs’ Council (NPCC) brings UK police leaders together to set direction in policing and drive progress for the public.

We achieve this through:

Coordination – by joining up the operational response to critical national policing issues to deliver policing today and shape the future.
Collaboration – by working in partnership as part of the whole policing system and beyond to improve public safety.
Communication – by sharing the collective expertise, views and action of UK police chiefs.

NPCC HYDRANT PROGRAMME

The Hydrant Programme is a national policing programme supporting the work of the National Police Chiefs’ Council (NPCC) Child Protection and Abuse Investigation Working Group. Originally established in 2014 to coordinate the response to non-recent child sexual abuse but now supporting forces across all child protection and abuse investigation issues. Hydrant develops policy and strategy on behalf of the NPCC, develops and delivers best practice advice including a learning, review and improvement function, provides a strategic analysis capability and partnership engagement with key stakeholders and partners.

THE ROLE

To provide an efficient and professional clerical service and administrative support to the Hydrant Programme. The post holder will be the first point of contact for the programme and must present a professional, efficient, and effective manner to maintain the image and reputation of the organisation.

The post holder will assist with the organisation and administration of meetings (including producing minutes and action schedules) , including managing room bookings and requirements (such as audio-visual, catering, printing etc). They will also provide facilities support to the Programme.

At all times they will promote the highest standards of integrity, professional conduct, and equality.

The successful candidate would need to have the following experiences and skills:

Knowledge of customer service best practices, including handling inquiries, managing complaints, and maintaining a professional demeanour.
Problem solving skills - To deal effectively with any administrative errors/problems that occur, seeking guidance where necessary to ensure a resolution is delivered in an effective and timely manner.
Organisation skills - Able to adapt to changing priorities and remain calm and professional in a busy working environment. Demonstrates a flexible approach.
IT skills - Confident with Microsoft Office 365 packages such as Word, Excel, Outlook, Lists, Planner, and SharePoint and basis office equipment e.g. multi-functional devices (MFD’s), printers, scanners etc.

EMPLOYEE BENEFITS - If you join and work for us, you will get access to:

A competitive salary with yearly increments.
Support networks, free Employees' Assistance Programme, Occupational Health and wellbeing services.
Flexitime, with the ability to undertake your hours flexibly and in line with business need.
Hybrid working, with the ability to work remotely dependent on role.
Competitive pension scheme.
Company sick pay.
Job related equipment supplied
Specialist equipment supplied, under Occupational Health referral
Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5).
Development, coaching and mentoring opportunities available.
Supportive and flexible onboarding plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.

VETTING

Applicants must hold or be prepared to undergo NPPV2/RV & CTC level before taking up the post.

APPLICATION REQUIREMENTS

Please provide a CV and evidence against the following competencies, (350 words maximum per competency) which are based on the knowledge, skills and experience set out in the job description and the competencies in the Competency and Values Framework (CVF). Please note, CV’s will not be assessed within the initial application, answers to the CVF questions alone determine next steps. Once candidates identified for interview has been confirmed, CV’s will then be shared with the appropriate Hiring Manager.

We take ownership, Level 1 - Can you give an example of a time when something went wrong with a piece of work or task, and you took responsibility to resolve it? What actions did you take, and what did you learn from the experience.
We are collaborative, Level 1 - Explain a time where you have communicated with a range of internal and external stakeholders, in which you have supported them in an administration capacity.
We are innovative and open-minded, Level 1 - Can you give us an example of when you have suggested / implemented a new way of working using one or some of the Microsoft packages.

Please click apply now to see the Job Description and other documentation relevant to the post.

Should you want to know more about the role, we would strongly encourage you contact HR & Recruitment on hr-recruitment@npcc.police.uk to arrange an informal conversation.

ADDITIONAL INFORMATION

Occasional national travel may be required. Travel expenses will be paid if location allowance is not being received, or when travel falls outside of the home to work journey. NPCC will pay for overnight accommodation if required.

The Metropolitan Police manage HR for NPCC recruitment.

Completed applications must be submitted by 23:55 on 17th August 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 28th of July 2025.

Following application review, successful candidates will be invited to interview. Interview dates to be confirmed.

This role is open to external candidates as a fixed term contract, anyone who is an existing Met employee will be processed as a secondee.

Please note that if you are applying as a secondee from another national police force or government organisation, please contact HR-Recruitment@npcc.police.uk, do not apply online via Oleeo. Online applications will only be accepted for external candidates, or existing Met employees.

If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions.