Senior Quality Assurance Advisor x2


Posted on 25th Jul 2025

Senior Quality Assurance Advisor x2

Job summary

This role is available as a designated homeworking role, although some travel to police forces and College of Policing sites will be required.

This post is open to applicants who can meet the College’s nationality, UK residency and vetting requirements.

About us:

We’re the professional body for the police service in England and Wales. We work with everyone in policing to set standards, to share knowledge and good practice and to support the development of police officers and staff. Our mission is to drive a consistent approach across policing where the public and the service expect it, to boost professionalism and to improve leadership at every level.

Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.

We offer a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

Additional Information:

College staff are classed as Public Servants and we are not eligible to participate in the Civil Service transfer process, therefore while successful candidates can transfer in on their existing terms and conditions, any subsequent transfer out of the College to the Civil Service cannot be guaranteed on existing terms and conditions and new starter/modernised terms may apply.

Our vetting

If you are successful at interview, you will be required to undertake pre-employment security checks. You will be sent a security questionnaire which must be accessed within 24 hours.

Please note, these checks can take up to 10 weeks. You will only be offered a start date after the checks have been completed. If the outcome of these checks is not satisfactory, your recommendation for employment will be withdrawn.

Job description

We look forward to reading your application for the role of Senior Quality Assurance Advisor

The governments Neighbourhood Policing Programme is designed to professionalise neighbourhood policing by giving officers within neighbourhood teams; regardless of rank or role, skills to improve their ability to engage the community, work with partners and solve problems, work to increase trust and confidence and prevent and detect crime and disorder.  Working in partnership to provide or enable support to those working in policing, through setting standards, sharing knowledge and good practice and supporting professional development. Contribute to improving knowledge and practice within a College professional community. Offer practical support for policing in line with the College strategies and business plan. Enabling and facilitating forces to comply with nationally agreed QA standards for operational, educational, leadership and initial entry programmes. Leading matrix teams to develop, undertake and maintain a range of QA, compliance and audit services relating to the design, implementation, delivery and assessment of College products. Provides QA expertise, advice, and guidance to a range of internal and external stakeholders, and College product leads, in relation to QA approaches and frameworks.

Person specification

Some of your responsibilities will include:

  • Confidently engage and collaborate with colleagues and stakeholders to share information, resources and support. Invest time to develop a common focus and genuine positive team spirit where colleagues feel valued and respect one another, taking into account different individual needs, views, and ideas, championing inclusion and equality of opportunity for all. Plan and deliver engagement activities with forces and other stakeholders, for example HEIs and NPCC working groups by adopting a broad range of appropriate and inclusive methods to engage, manage and encourage collaboration. Be inquisitive and able to advise, influence, and challenge constructively on contentious issues.
  • Develop and implement processes to establish robust internal moderation and standardisation activity. Ensure approach, application, understanding and acceptance of QA and compliance criteria in line with nationally agreed standards and that they are applied effectively and with fairness, impartiality, equity, and transparency. Promote and share organisational learning and potential innovative practices identified from QA and compliance activity.
  • Identify, explain and plan the activities and specialist support required by forces and stakeholders to ensure effective implementation of QA and compliance activity. This includes involvement in external organisations’ validation processes, regional QA-focused meetings, site visits and leading capability building workshops with force QA SPOCs. Supervise QA and compliance activity to review and monitor the effective operation of the College QA and compliance processes, enabling matrix teams to work closely with forces and other stakeholders to agreed timescales for completion and for the effective planning and running of the end-to-end process.

To be successful in this role you’ll need:

  • Level 5/6 qualification or equivalent, or extensive practical experience of delivering quality assurance or auditing to the required level, or equivalent experience.
  • Previous line management experience (if applicable) including leading, developing, and managing multi-disciplinary teams.
  • Experience in the production and analysis of statistics and management information.

Please see the attached job description which contains full details of the role.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • Experience of designing and implementing quality assurance processes. Providing evidence of positive impact of quality assurance activity via quality standard assurance processes.
  • Evidence of engaging with and presenting to a range of audiences and represent the College effectively in varied forums, helping to build and maintain credibility of the College as an authority on QA and compliance processes.

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