Senior Quality Assurance Advisor x3


Posted on 25th Jul 2025

Senior Quality Assurance Advisor x3

Job summary

Applications for this role are restricted to existing employees of the College of Policing, the Civil Service and officers or staff of a UK police force or UK policing organisation.

About us:

We’re the professional body for the police service in England and Wales. We work with everyone in policing to set standards, to share knowledge and good practice and to support the development of police officers and staff. Our mission is to drive a consistent approach across policing where the public and the service expect it, to boost professionalism and to improve leadership at every level.

Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.

We offer a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

Job description

The governments Neighbourhood Policing Programme is designed to professionalise neighbourhood policing by giving officers within neighbourhood teams; regardless of rank or role, skills to improve their ability to engage the community, work with partners and solve problems, work to increase trust and confidence and prevent and detect crime and disorder.  Working in partnership to provide or enable support to those working in policing, through setting standards, sharing knowledge and good practice and supporting professional development. Contribute to improving knowledge and practice within a College professional community. Offer practical support for policing in line with the College strategies and business plan. Enabling and facilitating forces to comply with nationally agreed QA standards for operational, educational, leadership and initial entry programmes. Leading matrix teams to develop, undertake and maintain a range of QA, compliance and audit services relating to the design, implementation, delivery and assessment of College products. Provides QA expertise, advice, and guidance to a range of internal and external stakeholders, and College product leads, in relation to QA approaches and frameworks.

Person specification

Some of your responsibilities will include:

  • Confidently engage and collaborate with colleagues and stakeholders to share information, resources and support. Invest time to develop a common focus and genuine positive team spirit where colleagues feel valued and respect one another, taking into account different individual needs, views, and ideas, championing inclusion and equality of opportunity for all. Plan and deliver engagement activities with forces and other stakeholders, for example HEIs and NPCC working groups by adopting a broad range of appropriate and inclusive methods to engage, manage and encourage collaboration. Be inquisitive and able to advise, influence, and challenge constructively on contentious issues.
  • Develop and implement processes to establish robust internal moderation and standardisation activity. Ensure approach, application, understanding and acceptance of QA and compliance criteria in line with nationally agreed standards and that they are applied effectively and with fairness, impartiality, equity, and transparency. Promote and share organisational learning and potential innovative practices identified from QA and compliance activity.
  • Identify, explain and plan the activities and specialist support required by forces and stakeholders to ensure effective implementation of QA and compliance activity. This includes involvement in external organisations’ validation processes, regional QA-focused meetings, site visits and leading capability building workshops with force QA SPOCs. Supervise QA and compliance activity to review and monitor the effective operation of the College QA and compliance processes, enabling matrix teams to work closely with forces and other stakeholders to agreed timescales for completion and for the effective planning and running of the end-to-end process.

To be successful in this role you’ll need:

  • Level 5/6 qualification or equivalent, or extensive practical experience of delivering quality assurance or auditing to the required level, or equivalent experience.
  • Previous line management experience (if applicable) including leading, developing, and managing multi-disciplinary teams.
  • Experience in the production and analysis of statistics and management information.

Please see the attached job description which contains full details of the role.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • Experience of designing and implementing quality assurance processes. Providing evidence of positive impact of quality assurance activity via quality standard assurance processes.
  • Evidence of engaging with and presenting to a range of audiences and represent the College effectively in varied forums, helping to build and maintain credibility of the College as an authority on QA and compliance processes.

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