VB199 Business Support Assistant **External**


Posted on 10th Jul 2025

VB199 Business Support Assistant **External**

This vacancy has been advertised externally

Business Support Assistant
Location: Wakefield
Salary: £24,222 - £25,626 per year
1 full time permanent post.

An excellent opportunity has arisen to play a vital role in a unique team supporting Officers and Staff across the Headquarters Complex and beyond. Are you passionate about providing excellent customer service, helping others and problem solving? If so, we are looking for you to join our team!

You will provide a comprehensive administrative support function within the Estates and Business Services directorate.

Your duties will include conducting accurate processing and validating of Police Officer and Staff overtime for Pay and Time off in Lieu. Inputting computerised data across a range of systems to maintain the Business and Receipts Accounts, including the receipting, dual counting, payment, and banking of monies. Processing expense claims for Special Constables and Volunteers in accordance with Force Policy. And placing orders for through our centralised Purchasing department for external Suppliers.

Your role will also include sorting and distributing ingoing and outgoing mail, responding to requests and queries from Officers and Staff and booking travel and accommodation for members of staff and Officers travelling around or Out of Force through a booking agency. Following Force Procedure, you will also order Officer and Staff uniform.

You will issue keys for clothing, PAVA and Airwave radio lockers in line with Force Policy and co-ordinate continuous accuracy of all databases as well as occasionally undertaking audits of Airwave lockers where applicable. You would also visit outer stations and engage with the Officers and staff based there, ensuring you deliver excellent communication skills and a natural ability to build rapport.

This role is extremely varied and diverse, and will suit someone who has the following;
• Basic knowledge of office systems and procedures.
• Has knowledge of and the ability to operate computer systems such as Microsoft Office including Word and Excel.
• Has the ability to successfully complete relevant training on Force computer systems.
• Has basic understanding of General Data Protection Regulations (GDPR)
• The ability and willingness to travel and work at different locations force wide, dependent on Business need.

The Benefits:
• Starting salary of £24,222.00 - £25,626.00 over 4 years
• Generous annual leave allowance of 25 days per year, rising to 30 days after 5 years, plus statutory bank holidays.
• Flexi-time scheme based on a standard working day of 7 hours 24 minutes and a 37-hour week.
• Generous pension scheme.
• Employee assistance service, accessible 24/7, providing counselling and financial advice for you and your immediate relatives.
• Cycle to Work Scheme
• Blue Light Discount Card
• Membership to the Company Shop

To Apply:
Please attach your CV and Cover Letter below. To qualify, you MUST redact all personal information.(including name on file)
• Name
• Age
• Sex

The 2024 version of the Competency Values Framework applies to this process. Please disregard the old link to the 2016 version which is contained in the role profile.

This vacancy process will close at 23:55 hours on 27th July 2025

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