Digital Product and Delivery Manager

Salary: Band 12, £62,340 - £67,245

Location: Agile, Forth Banks Police Station and homeworking

Hours/Contract: Full time, permanent

Working for #TeamNP

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.

As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.

Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.

Learn about our full benefits package

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Digital Policing Department as a Digital Product and Delivery Manager.

Reporting directly to the Head of Digital Futures and as a key member of the Digital Policing Senior Management team, the Digital Product & Delivery Manager will spearhead the planning and execution of the technical portfolio within Digital Policing.

This role involves leading a team of IT professionals and overseeing all aspects of planning, product management, portfolio management, and technical delivery. The Digital Product & Delivery Manager is crucial to the successful implementation of the digital change portfolio and the ongoing transformation across the Force. This position entails comprehensive oversight of all digital delivery, ensuring alignment with internal projects and national timelines. The role also requires the establishment and continuous improvement of product and portfolio management frameworks to ensure effective resource utilisation and meet demand.

What you’ll do

Develop and implement long-term strategic plans that capture technical delivery and align with the Force's vision and objectives, including clear plan definition, dependency management, and resource constraints.
Optimise the allocation of resources, including financial, human, and technological assets, to ensure efficient and effective use across various projects and initiatives.
Ensure timely identification of potential risks and mitigation strategies to ensure the Force's plans are resilient and adaptable to changing circumstances.
Establish metrics and KPIs to track the progress of strategic initiatives and ensure they are meeting the desired outcomes. Regularly review and adjust plans based on performance data.
Engage with internal and external stakeholders to gather insights, foster collaboration, and ensure alignment with the Force's strategic goals.
Continuously evaluate and improve planning processes to enhance efficiency, reduce costs, and drive innovation.

Sound interesting? For further information, and to support your application, please view the job description

What you’ll bring

Excellent analytical and project management skills, with proven experience in product teams, preferably within a policing or public sector environment. Knowledge of digital transformation and continual delivery techniques, along with proven experience in portfolio planning and resource management within a technical landscape.
Demonstrable experience of influencing and stakeholder management skills, with the ability to persuade effectively at various levels of the organisation. A good understanding of technical project delivery, along with experience in portfolio management and roadmap development.
Ability to see the strategic landscape and exploit opportunities for optimal resource allocation against delivery. Knowledge and experience of utilizing burst resourcing to overcome demand conflicts.
Excellent leadership, communication, and interpersonal skills, with line management experience of both fixed and dynamic teams. Experience overseeing the delivery of technical initiatives and ensuring resource optimisation.
Strong communication and presentation skills, with the ability to adapt materials on a given topic to resonate with multiple stakeholders.

We know it's important for you to feel that you're not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Interested to learn more? For further information about the role please contact Paul Mclauchlin, Chief Technology Officer by email at paul.mclauchlin@northumbria.police.uk

What we offer

26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
NHS Fleet Solutions Car Lease Scheme
Enhanced maternity, shared parental and adoption leave
Flexible working (we are happy to discuss options such as compressed hours)
Agile working – option to work from home, your team zone, and spaces across the force
Fantastic market-leading public sector pension scheme with up to 16% employer contribution
Corporate travel schemes – local rail, bus services and metro discounts
Access to private healthcare and eye test vouchers
Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
We’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support
Access to gyms in some stations
Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
Cycle to work scheme
Opportunity to volunteer in local community

Just so you know

Candidates with priority status will be given precedence for this role over other applicants.

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Digital Product and Delivery Manager with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.

The recruitment process will consist of the initial application form followed by a face-to-face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.

Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.

If your application is successful, we’ll ask you to complete a Management Vetting (MV) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment

This is a permanent role subject to a six-month probationary period.

If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.