Key for Key Support - Fleet Services
Job Title: Key for Key Support - Fleet Services
Salary: The starting salary is £34,808, which includes allowances totalling £2,928.
The salary is broken down as £31,880 basic salary, which will increase annually until you reach the top of the scale £34,108 Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.
Location: Heathrow workshop
About Fleet Services
The police vehicle fleet is an important physical asset. It enables officers and staff to do their job, carries key equipment required, and provides safe transportation for the public / prisoners.
The role of Fleet Services is to keep the Met mobile, ensuring we can detect, respond to, and prevent crime whilst building public trust and confidence. Fleet Services are committed to leading with innovation, responsibility and environmental consciousness, striving for a fleet that is safer, smarter and cleaner, with a focused approach as follows:
1 - We will manage responsibly to deliver an excellent service and achieve value for money
2 - We will deliver strategies to manage the fleet efficiently and effectively
3 - We will deliver a fit-for-purpose, flexible and available fleet
The complex needs of modern policing requires a wide range of vehicle types. We operate a fleet of over 5,200 assets on the road and river, as well as over 1,000 pedal cycles. London is the most complex and diverse city in the UK, and our fleet is reflective of that. We currently have over 220 different types of vehicles supporting all operational commands including armed response vehicles, HGVs, patrol cars, motorbikes and pedal cycles.
Customers can be broadly grouped into three strategic pillars – Frontline Policing, Met Ops & Performance, and Counter Terrorism / Specialist Operations. Collectively this covers pan London requirements as well as national CT responsibilities.
The overall fleet requirements and volumes are owned and governed by operational leaders at the Strategic Fleet Board. Operational teams are accountable for the volume of fleet required to undertake their roles, and Fleet Services support and enable effective decision making through provision of information and technical / industry knowledge.
Key responsibilities
- Supplier liaison – Support Key for Key Manager in liaising with the converter on planned deliveries and dates for new vehicles, to ensure that we are prepared as much as possible for the Key for Key process
- New vehicles into MPS – Support the receipt of new vehicles and log books at MPS sites. Provide information to others as required to explain what is happening. Check for any additional MPS activities required for certain vehicles, liaising with other Fleet teams and other departments to ensure vehicles enter service ready in all aspects, and update log books accordingly
- New vehicle issues – Support the Key for Key Manager in contacting the converter with any issues or defects relating to builds found when they arrive at a MPS site; pass information to wider Fleet Services Engineering Team highlighting any possible safety and quality issues.
- Vehicle delivery to customers - Informing customers of new vehicles and disposal vehicles coming off fleet, and vehicle return requirements. Arrange exchange dates with the customer, maximising vehicle up time and reducing delays. Raise vehicle movements on the DMN portal in line with these agreements. Contact customers and arrange removal of any items left in vehicle if this applies once vehicles are collected.
- Data and Information - Ensure converter provides accurate vehicle information and description as well as build information on Tranman. Check the VAD and Reissue document details are correct and valid. Update MPS Tranman with changes to the status of new vehicles coming into service and disposals
- Job Card Management - Raise job cards on Tranman for pre-delivery workshop PDIs and service, as well as disposal checks and audits, where required as part of the Key for Key process
- Vehicle Returns - Liaise with PSPs and MPS Fleet workshops for vehicles to be returned that are total loss or uneconomical repairs; raise relevant vehicle movements and job cards for this activity
- Disposal vehicles – Assist with the disposal of vehicles, checking status and service using VAD, Tranman and DMN portal. Provide disposal packs and service documents, and check v5s are available to order from DVLA portal if not. Ensure vehicles are made available for collection when notified by convertors. Liaise with converters or other suppliers as required e.g. disposal contractor
- Temporary Loans - Organise all CRM requests for temp loans and evaluate availability and vehicle release
- Reporting - Record and report on vehicle replacement and reissue activities. Produce detailed technical reports and notifications where required to support delivery of Key for Key activities
- Customer Engagement – Support liaising with customers both in person and by e-mail / telephone to ensure Key for Key activities can be undertaken effectively
- Suppliers / Contracts – Promote good working relationships between the MPS and all relevant external service providers and participating in supplier performance discussions as required
- Driving - Driving of MPS assets to either deliver or collect vehicles in the Key 4 Key process across the London region.
- Organisation / Practical skills - Assist with the arrival of vehicles to the site and supervise the loading and unloading of transporters. Prepare vehicles for collection and ensure they are available and accessible to the agents. Audits of on-site vehicles and practical vehicle assessments and checks as well as photography will be required. Some basic cleaning of vehicles may also be required at times.
How to apply
To begin your career at the Met, please click the "apply now" button below. The application process requires a comprehensive CV and an online application form. Please ensure that your documents are saved in either PDF or Word format, clearly labelled as CV.
Completed applications must be submitted by 23:55 on 18th July 2025.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 1 week from the closing date.
Following application review, successful candidates will be invited to interview. Interview dates will commence 1 week after the hiring managers review.