Vacancy Information

Division / Department - Chief Officers
Grade - Grade F
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £30,495 - £35,020
Working Hours - 36.0 Hours per Week
Shift Allowance - Yes
Politically Restricted - No
Location - Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. 

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

Chief Constable Tim De Meyer & Chief Constable Jo Shiner

The Role & Key Responsibilities

From your first day with us you will be part of a policing family making a real difference.

It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.

This new role will be central to the efficient working of the Data Quality Unit in Surrey Police and we are looking for a motivated, enthusiastic candidate to grab this opportunity to assist the Supervisor to build a team dedicated to ensuring the critical information we circulate is accurate and timely. This could be a vulnerable missing person or a dangerous criminal; a vehicle being driven by a people trafficker or a stolen firearm.

You will have a strong eye for detail, be a lateral thinker who loves data and fixing problems. You will also have some experience in mentoring people and have a strong sense of social responsibility and commitment to safeguarding the public.

You will be based at Surrey Police Headquarters in Mount Browne but have the opportunity to work agilely, including from home - subject to operational need.

Skills & Experience

It is essential for this role that you have achieved GCSE (or equivalent) Grades A*-C (or 9-4) in Maths and English.

You should also:

• Have experience with the Police National Computer (PNC) and NICHE or be willing to undertake training and become proficient within the probation period.
• Be able to demonstrate an ability to mentor Operators, giving assistance and advice whilst ensuring that all protocol and procedures are followed and best performance maintained.
• Have sound computer-based skills and experience in interrogating systems.
• Acquire and maintain, with training, a good understanding of organisational goals and strategic aims in the following areas: Data Bureau working practices and procedures, PNC and NICHE.
• Have excellent verbal and written communication skills including report writing, and well-developed interpersonal skills, even when working in demanding situations.
• Work accurately with a high attention to detail.
• Be able to work unsupervised and use own initiative to solve problems, taking reasoned and responsible decisions that consider all the relevant factors and information.
• Be able to prioritise issues, take control and respond promptly to changing situations.
• Be able to communicate with a wide range of people, demonstrating the appropriate sensitivity, whilst maintaining professional integrity and communicating the policies of the organisation.
• Have knowledge of criminal case law to deal with charges and disposals within court resulting, including the flagging of errors and operator queries.
• Be willing to work shifts for which an allowance will be paid - currently on a 3 rota basis covering 0700-1500/0800-1600/1200-2000 hrs Mon-Fri and one weekend in three (core hours). This may be reviewed in the future to remove the requirement for shift working.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme

Please use the following links for more information on the benefits of working with Surrey Police or Sussex Police

Further Information

For more information please contact Matt.Haynes@surrey.police.uk

Diversity Statement

We are only as good as our people.  It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Please use the following links to find out more on Equality, Diversity and Inclusion at Surrey Police and Sussex Police

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly.  You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes.  Any redeployees who are identified will be given preference.  This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

Attachments

• JD - Data Bureau Data Quality Decision Maker May 2025.docx