Server and Storage Engineer
Location: Police HQ, Northallerton — with travel required across North Yorkshire.
Salary: £41,907 – 45,147 (NYP Scale PO3 – 6) plus generous government pension and other benefits
Contract: Full time | Permanent
Hours: 37 hours per week, Monday – Thursday 8.30am – 5pm and Friday 8.30am – 4.30pm
Key documents:
Are you ready to take your ICT career to the next level in a role that truly makes a difference?
We’re looking for a motivated and technically skilled ICT Server and Storage Engineer to join our dynamic Infrastructure Team. Based in Northallerton, you’ll play a vital role in supporting the digital infrastructure that underpins the essential services of the Office of the Police, Fire and Crime Commissioner (OPFCC), North Yorkshire Police (NYP), and North Yorkshire Fire and Rescue Service (NYFRS).
This is more than just a support role—it’s an opportunity to be part of a forward-thinking, multi-agency ICT service that’s committed to innovation, collaboration, and public service excellence.
Key responsibilities:
- Delivering high-quality server, storage and cloud platform implementations and support to end users, key stakeholders and project delivery teams, across the organisations.
- Build, configure, and maintain ICT hardware and virtual hardware to meet operational needs.
- Respond to service desk calls and requests with professionalism and efficiency.
- Support the delivery of ICT services in line with performance targets and service catalogue commitments.
- Contribute to project work and commissioned tasks, including occasional fieldwork and out-of-hours support.
- Collaborate with colleagues across ICT to ensure a seamless, “one service” experience for users.
- Promote knowledge sharing and continuous improvement within the team.
Requirements:
To be successful in the role you will:
- Provide expert support for server, storage, cloud and client technologies, ensuring systems are secure, high-performing, and resilient.
- Help shape the infrastructure strategy and roadmap, aligning technology with operational priorities.
- Identify opportunities to enhance technological capabilities and develop new solutions to improve efficiency.
- Work closely with internal teams, suppliers, and partners to meet current and future business needs.
- Support new deployments, upgrades, and system enhancements in a medium to large enterprise environment.
- Collaborate with third-party providers to review, manage, and maintain ICT products and services.
- Promote a culture of collaboration, providing technical guidance and training to colleagues.
- Confident communication skills and the ability to build strong working relationships across all levels.
- Experience working in or with public sector organisations, ideally within emergency services.
- A clean driving licence and flexibility to travel when required.
Desirable Qualifications / Experience
- Experience with enterprise-class server/client architecture, preferably within emergency services or the public sector.
- Strong problem-solving skills with the ability to create effective solutions in a fast-paced ICT environment.
- Proven track record of working on implementation projects and supporting complex IT infrastructures.
- Expertise in VMWare environments, Windows, Linux, Exchange 365, Azure, Intune, VEEAM, Virtual Desktops.
- Knowledge of Cloud Computing, Microsoft SCCM, virtual networks, and Thin/Thick Client technologies.
- ITIL Foundation certification or equivalent experience in a regulated ICT environment.
- Degree in Computer Science or a related discipline.
Working for us - what we can offer you!
Working for the emergency services is truly rewarding, and we want to inspire all colleagues to achieve their full potential. Everything we do has a direct impact on the service our organisation delivers, and each of us contributes to ensuring our communities continue to feel safe.
You’ll be welcomed into an organisation that is committed to ensuring everyone is treated fairly and supported equally. We value different perspectives, skills and experiences and we care about the well-being of our staff, and actively support people so they can perform to their best.
In addition, we offer a range of benefits including:
- Competitive salary reflective of your skills and experience
- Ongoing Training and development opportunities to help you grow your career
- A collaborative, inclusive team culture where your ideas and contributions are valued
- Excellent government pension scheme
- Access to onsite Health and Wellbeing services
- 24 days holiday entitlement, increasing to 30 days with length of service (plus bank holidays)
- Access to discounts at major retailers
- Staff support networks
- Unison – recognised trade union
- Inclusion and Diversity support networks
Ready to Make a Difference?
If you’re passionate about technology, thrive in a fast-paced environment, and want to be part of something meaningful, we’d love to hear from you.
Apply today!
Help shape the future of ICT support across North Yorkshire’s emergency services.
Please submit your application before the closing date to be considered for this position. As part of assessing your application we will review your skills and experience in relation to the role. Please consider your answers in relation to the job advert and all associated attachments.
All applicants will be reviewed for shortlisting against the key skills outlined in this advert and the role profile. Following shortlisting, dependent on number of applicants, an assessment process will take place.
Vacancy closing: 9am on Tuesday 15 July 2025
Positive Action
At North Yorkshire Police we value difference. We have a positive action team who are dedicated to supporting you through your application and beyond. If you feel you need any reasonable adjustments to help you reach your potential, please contact our Positive Action Team, positiveaction@northyorkshire.police.uk.