Station Enquiry Officer
Post Title: Station Enquiry Officer
Contract type: Permanent
Rank/grade: C
Salary: Starting Salary £30,190 plus £6,710 London Weighting as well as 29% Unsociable Shift Allowance.
Directorate/department: Contact & Response
Vetting level required: RV/CTC
(find out more here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels)
Location: Bishopsgate
This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade.
Please note this vacancy is for the late shift pattern. This pattern is attached below:
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | |
| Week 1 | RD | RD | 1400-2300 | 1400-2300 | RD | 0700-1500 | 0700-1500 |
| Week 2 | RD | 1400-2300 | 1400-2300 | 1400-2300 | 1400-2300 | RD | RD |
| Week 3 | 1400-2300 | 1400-2300 | RD | RD | 1400-2300 | 1500-2300 | 1500-2300 |
| Week 4 | 1400-2300 | RD | RD | 1400-2300 | 1400-2300 | 1400-2300 | 1400-2300 |
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.
The purpose of this post is to attend to members of the public, telephone calls, radio and other messages received in the Front Office of the police station and ensure effective operation of front office services.
Who are we?
As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. London City is the smallest borough in London, so does that make our job any less challenging? Absolutely not – because there’s so much going on.
City of London Police play a vital role in keeping the City of London diverse community safe. As a Police Staff Member you will be helping to making the city safer and deliver a valued service for those that live, work and visit the City.
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those with disabilities and long-term conditions, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.
This vacancy is open only to those who have the right to work in the UK.
If you would like to discuss the role please contact: HRServices@cityoflondon.police.uk
Selection Process
As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role.
The application and interview will be tested under Level 1 of the College of Policing Competency and Values Framework.
Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.
The closing date for applications is 20th June 2025.
Following shortlisting, successful candidates will be invited to attend a competency-based interview, to be held week commencing
We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way, would like us to do anything differently to help you apply for our roles, or have any other questions, please get in touch with HR via hrservices@cityoflondon.police.uk
Benefits:
- LGPS Pension Scheme -Local Government Pension Scheme explained - Which?
- Access to Blue Light Card scheme -Welcome to Blue Light Card
- Discounts within the Square Mile specifically for City of London Police employees
- Free access to our Force Gym (with dedicated time for female colleagues throughout the week), Personal Training Instructors with a range of specialisms, and a large variety of fitness and wellbeing programmes
- 25 days’ annual leave + bank holidays, increasing up to 33 days with continuous service
- Season Ticket Loans
- Cycle to Work Scheme
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it’s vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force has a number of Staff Support Networks that can offer you support and advice. Applicants are very welcome to contact the networks directly if they need any support or ask any question before they apply. For further information on the networks and their contact details please visit: