National Police Chiefs' Council - Media and Digital Manager

Job Title: Communications Manager – Media and Digital

Salary: Band C £44,132 - £52,652. You will receive £44,132, the band minimum. Progress to the band maximum of £52,652 will be via incremental progression

Location: 50 Broadway, London, with flexibility to work remotely. NPCC encourages applications from candidates living across the UK.

Contract: Fixed Term until 31/03/2026 (with the potential for further extension subject to funding and performance).

Existing Home Office, College of Policing and Police Staff/Officer applicants please note; NPCC will evaluate all allowances currently attributed within your remuneration and cannot guarantee eligibility to retain those allowances if successful.

THE NATIONAL POLICE CHIEFS’ COUNCIL (NPCC)

Policing is operating in a time of global change and uncertainty, the public and our staff need a service which is responsive, able to tackle future challenges and embrace opportunity.

The National Police Chiefs’ Council (NPCC) brings UK police leaders together to set direction in policing and drive progress for the public.

We achieve this through:

Coordination – by joining up the operational response to critical national policing issues to deliver policing today and shape the future.

Collaboration – by working in partnership as part of the whole policing system and beyond to improve public safety.

Communication – by sharing the collective expertise, views and action of UK police chiefs.

NPCC COMMUNICATIONS TEAM

The NPCC Communications Team plays a crucial role in communicating the collective views and action of UK police chiefs to the public, government, and stakeholders, building and maintaining confidence in policing at the national level and supporting effective engagement with stakeholders.

THE ROLE

To provide high quality media and digital engagement to deliver on the NPCC communication strategy, manage complex, sensitive issues and media stories in a way that builds and maintains reputation and provide professional advice and support to the Chair and Chief Officers.

You’ll be responsible for a portfolio of high-profile campaigns and issues that matter to the public. You’ll work directly with police chiefs, government and media with significant scope of impact.

The successful candidate would need to have the following experiences and skills:

Excellent news and political sense and understanding of the range of media – owned and non-owned. Good understanding of how journalists work and how to build good working relationships.

Ability to evaluate, analyse and swiftly summarise information gathered from a range of sources to identify important issues, be able to make unbiased and accurate decisions on complex issues and communicate complex or contentious issues clearly and sensitively.

Experience of developing and delivering high quality communication strategies and handling plans aligned to corporate objectives built on insight, employing creative content and evaluated for continuous improvement.

Substantial experience of proactive and reactive media handling dealing with national media.

EMPLOYEE BENEFITS - If you join and work for us, you will get access to:

A competitive salary with yearly increments.

Support networks, free Employees' Assistance Programme, Occupational Health and wellbeing services.

Flexitime, with the ability to undertake your hours flexibly and in line with business need.

Hybrid working, with the ability to work remotely dependent on role.

Competitive pension scheme.

Company sick pay.

Job related equipment supplied

Specialist equipment supplied, under Occupational Health referral

Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5).

Development, coaching and mentoring opportunities available.

Supportive and flexible onboarding plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.

VETTING

Applicants must hold or be prepared to undergo National Security Vetting (NSV) RV and CTC level before taking up the post.

APPLICATION REQUIREMENTS

Please provide a CV and evidence against the following competencies, (350 words maximum per competency) which are based on the knowledge, skills and experience set out in the job description and the competencies in the Competency and Values Framework (CVF).

We collaborate, Level 2 - Provide evidence of building good working relationships with journalists.

We analyse critically, Level 3 - Provide evidence of providing communications advice and guidance on sensitive issues influencing strategies and decisions.
We deliver, support and inspire, Level 2 - Provide evidence of developing and delivering high quality media and digital strategies aligned to corporate objectives built on insight, employing creative content and evaluated for continuous improvement.

ADDITIONAL INFORMATION

Occasional national travel may be required. Travel expenses will be paid if location allowance is not being received, or when travel falls outside of the home to work journey. NPCC will pay for overnight accommodation if required.

The Metropolitan Police manage HR for NPCC recruitment.

Completed applications must be submitted by 23:55 on 3rd August 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence from 26th August 2025.

Following application review, successful candidates will be invited to interview.

Please note that if you are applying as a secondee from another national police force or government organisation, please contact HR-Recruitment@npcc.police.uk, do not apply online via Oleeo. Online applications will only be accepted for external candidates, or existing Met employees.