IT Service Engineer - Police Staff
Be part of the force's expanding Information Services team
We provide technologies and IT services that directly impact operational policing and services to the community.
From the equipment that frontline officers require to be able to make decisions on the street, big data and analytics, 999/101 Control Room services, technologies that support digital investigations and everything in between! Information Services is at the heart of it all!
There are other benefits working for the force. We are based within a rural location yet within easy reach of the main road links, with a good bus route on the doorstep and we support the cycle to work scheme.
There is a gym and sports hall on site, good paths and routes for cyclists, runners and walkers.
Wellbeing is at the heart of Nottinghamshire Police values and there is likely to be a sports or social group that will suit all tastes and levels of experience, these include sporting teams and individuals that represent Nottinghamshire Police at a competitive level regionally and nationally.
Joining the Information Services team, you can expect to be working alongside great people. We are committed to investing in professional development, training and accreditation.
We are motivated by exploiting the technology to support and improve the Policing service provided to the community of Nottinghamshire.
Main Purpose of Role
As an IT Service Engineer you will be providing frontline IT Support Services to all Force users, remotely and in person. You will be Installing, testing, implementing, decommissioning and configuring hardware, software and infrastructure services for new or replacement technology, fixing problems and helping customers across the force get the most from their IT.
Key Skills & Experience Required
You will need recent experience of working in a large and complex IT environment, as part of a team and have a technical knowledge and experience of configuring/ supporting devices in a Windows managed environment.
Experience of O365, Active Directory and SCCM would be a real advantage, along with experience of supporting:
- Printers/photocopiers/scanners
- Workstations and servers both physical and virtual
- Remote access
- Laptops/mobile/handheld devices
- Projectors
- Video Conferencing
- Associated USB devices and supporting encryption software
- Integrated communications systems
- Wiring protocols i.e. CAT5e, CAT6
- Adaptive Technologies
Knowledge of site surveys, ergonomics, implementing office moves and changes, including Health & Safety assessments
For more information about the role please email:
toni.mcmonigle@notts.police.uk
When applying, please complete the information on the next few screens referring to the person specification and job description to indicate your suitability for the role. You can also attach a supporting statement of no more than 2000 words and your CV. Please ensure any documents you attach during your application do not have your name or any identifiable personal details included within the text or the document name, so that your application can remain anonymous.
For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer. However, an agreement has been made whereby all tenure and length of service will be honoured.
Vetting Level – Management– you must have resided in the UK for at least the last 5 years
IMPORTANT INFORMATION
Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.
All applicants will be subject to the Nottinghamshire Police Vetting Policy.
Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.