Police Community Support Officers


Posted on 2nd Apr 2025

Police Community Support Officers

Police Constable Support Officers are salaried, non-warranted police staff who complement the work of Police Officers.

A consistent number of PCSO’s go on to pursue careers as Police officers within Merseyside Police Force, handling more serious, complex, and enforcement-heavy tasks.  However, those who prefer to remain as a PCSO for the long-term particularly enjoy providing visibility in the community, community outreach, and tackling minor issues, focusing on public safety, support, and engagement. 

 

PCSO’s also enjoy the stability of working primarily in one location, building intricate knowledge of local communities, and understanding the dynamics and specific needs of the areas they serve. 

This rewarding career offers an opportunity to play a pivotal role in Merseyside Police, joining a unique profession where you can really make a visible difference in your community.

If you think that you have the personal attributes to build solid relations with our officers and communities, please read on about the training programme, and hear from current PCSO’s about their experience: PCSO information page...

 

We are offering permanent positions, based at various locations across Merseyside.  
36.5 hours per week basis, working in between the hours of 8am to 10pm on a rota basis – including weekends. 

 

Salary: £26,106 to £28,653 plus 13.33% equalisation allowance after training (per annum).

  • Equating to £29,585 – £32,472 per annum - inclusive of equalisation allowance.
  •  

Holidays: 33 days holiday increasing with service to 38 days
Benefits: Local Government Pension Scheme
In depth training at our Mather Avenue Training Centre. 
Continuous Professional Development
Police Blue Light Card Discounts and perks
Access to staff networks

Your daily routine will be quite varied combining public service, problem-solving, and teamwork

  1. Community Engagement:

 

  • Patrolling assigned areas to establish a visible presence and deter crime.
  • Interacting with residents, addressing their concerns, and gathering feedback on local issues.
  • Attending community meetings, schools, and events to educate and foster relationships.

 

  1. Crime Prevention and Support:
    • Providing crime prevention advice, such as home security tips, to residents and businesses.
    • Offering assistance and emotional support to victims of crime.
    • Mediating in cases of anti-social behaviour to prevent situations from escalating.

 

  1. Operational Assistance:
    • Supporting police officers at crime scenes by maintaining order and protecting evidence.
    • Conducting house-to-house inquiries as part of ongoing investigations.
    • Assisting during public events by managing crowds, providing directions, or ensuring public safety.

 

  1. Legal and Administrative Duties:
    • Preparing reports and maintaining accurate records of incidents.

 

 

About Merseyside Police

Merseyside Police is a dynamic, challenging, and rewarding place to work, we take pride in everything we do.

The best performing urban Force as graded by HMICFRS to date, our strategy is simply to put the communities of Merseyside first.  We have a strong focus on continuous improvement in the areas we’re passionate about: ending Violence Against Women and Girls; tackling Serious Organised Crime and County Lines; strengthening our approach to Diversity and Inclusion; building trust and confidence through Community Engagement.

We’re a friendly employer who prides itself in staff investment and wellbeing. Our rewards package includes everything you would expect from any large, forward-thinking employer, including family friendly policies, and local government pension scheme, discount schemes and inclusivity networks.

Our commitment to Diversity, Equality and Inclusion

To help us achieve a workforce that represents our communities, we have a dedicated Inclusion team who work to encourage people from diverse communities to build their career with our force. They also provide support and guidance throughout the job application process to candidates from under-represented groups. To find out more about the support on offer from our dedicated Inclusion team please click here or contact us at outreach@merseyside.police.uk 

Our Recruitment Process

To apply for the role of PCSO, you will need to meet the minimum criteria as outlined on our PCSO information page under “Eligibility Criteria”.

Details of the recruitment stages can be found on our PCSO information page under “recruitment”. We are currently recruiting PCSO’s to start employment in October 2025, and February 2026.  

Please provide 5 years employment/education history, explaining any gaps in employment, as part of the experience and education history section of your application form. We will use this information to obtain references upon conditional offer - with your permission. 

You will be invited to complete National Sift via the College of Policing shortly after applying so please do ensure you monitor your emails and complete in a timely manner as interviews are expected to be consistently conducted with pre- employment checks including medical, vetting and biometrics being conducted shortly after. You will be contacted throughout the process from a DO NOT REPLY system email address but if you have any questions, please email careers@merseyside.police.uk 

To view Job Description, click here 

 

Police community support officers | Merseyside Police

 

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