Change and Benefits Manager
Post Title: Change and Benefits Manager
Contract type: Permanent
Rank/grade: F
This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.
Salary: Starting from £50,330 plus £6,710 London weighting plus £200 London Allowance per annum
Directorate/department: Corporate Services – Change Portfolio Office
Vetting level required: MV / SC (Or Willingness to Complete)
Location: Guildhall Yard East (Hybrid)
Who are we?
As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. London City is the smallest borough in London, so does that make our job any less challenging? Absolutely not – because there’s so much going on.
City of London Police play a vital role in keeping the City of London diverse community safe. As a staff member you will be helping to making the city safer and deliver a valued service for those that live, work and visit the City.
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those with disabilities and long-term conditions, those with Black, Asian and other Minority Ethnic backgrounds, non-male candidates, and LGBTQIA+ individuals.
About the team
The Change Portfolio Office has the exciting yet challenging role of overseeing programmes, projects and change initiatives that make up the City of London Police’s portfolio of change, these vary greatly from technology, organisational design to national projects and programmes. We are focused on delivering change to meet the future needs of the business and to achieve the ambitions of our Policing Plan. Key to the successful delivery of this portfolio is the ability to deploy extensive change and project management skills, professionalising the team and driving a culture of continuous improvement across the force. The team has two arms, Programme Delivery and Change Portfolio.
The Change Portfolio Team has been recently restructured to refocus on organisational priorities, solidify its approach to future planning and design and implement effective change, benefits and innovation management. The team is 10-strong, consisting of Project Co-Ordinators, Business Analysts, a Portfolio Manager and a Benefits and Change Manager, all overseen by the Head of Change Portfolio. The team is based in the Guildhall, City of London (hybrid working is available 3-days office / 2-days agile based on full-time).
About the role
We have an opportunity for a relationship-driven, committed, and strategic-thinking change professional for our Benefits and Change Manager role. This role will drive best practice in change management and benefit realisation, driving cultural, behavioural and operational change and delivering both capability and best practice methodology, on behalf of the City Of London Police. Experience in policing or public sector is desirable but not essential, but experience of managing and embedding change in a complex environment is.
Responsibilities
In this role, you will be:
- To lead on implementing and embedding the Managing Change Strategy, to drive cultural, operational and behavioural change, contributing to the continuous improvement of the organisation and the strategy by encouraging and managing feedback.
- Deliver change management capability and best practice methodology across the organisation, contributing to improving CoLP’s agility in a moving environment by introducing impact assessments and change readiness assessments, informing current processes for stakeholder engagement and mapping and encouraging a people-centred co-creation approach to all initiatives.
- To own and develop the Change Management framework and toolkit and work with Project Managers and others to ensure projects and other initiatives are inclusive of a change management focus which is planned, implemented and embedded.
- To lead on embedding and implementing the Benefits Management Framework, documents, templates and toolkit within both the CPO and wider business environments, to deliver savings and qualitative improvements, providing improved information to senior leadership.
- To maintain an up-to-date portfolio level benefits realisation and change impact tracker.
Requirements
For this role, we need you to have experience of:
- A current qualification in managing change from a recognised body such as APMG or ACMP is essential. Experience and certifications in any of the following (or other recognised accreditation in the same field) are desirable: Portfolio, Programme and Project Offices (APMG - P30); Management of Risk (M_o_R); Management of Value (MoV)); Portfolio, Programme and Project Management Maturity Model (P3M3), Information Technology Infrastructure Library (ITIL) or an equivalent degree/ qualification.
- Extensive experience of co-creating change and embedding it in an organisation is essential.
- Experience of collaboratively building change documentation (e.g. Stakeholder Analysis and Engagement Plans, Change Impact Assessments, Change Readiness Assessments, Communication and Change Strategies and Plans) to create a shared understanding and bring about lasting change
- Experience of identifying, managing and tracking benefits through the lifecycle of a project or change initiative and beyond, including creating and maintaining benefits documentation such as Benefits Registers, Benefit Profiles and Business Change Maps.
- Experience of working in, and undertaking change and benefits management in, law enforcement, relevant public/government body such as the Home Office or other security related environment which has close connections with policing matters is desirable but not essential.
This vacancy is open only to those who have the right to work in the UK.
If you would like to discuss the role please contact bina.de-wilde@cityoflondon.police.uk
Selection Process
As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role.
The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework.
Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.
The closing date for applications is Sunday 27th April 2025 23:59.
Following shortlisting, successful candidates will be invited to attend a competency-based interview, to be held week commencing Monday 5th May 2025.
We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way, would like us to do anything differently to help you apply for our roles, or have any other questions, please get in touch with HR via hrservices@cityoflondon.police.uk
Benefits:
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it’s vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force has a number of Staff Support Networks that can offer you support and advice. Applicants are very welcome to contact the networks directly if they need any support or ask any question before they apply. For further information on the networks and their contact details please visit: