Business Services Assistant (Folkestone)
Location of Role: Folkestone
Advert Closing Date: 04/04/2025
Starting Salary: £23,193.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: No
An exciting opportunity has arisen for a full time permanent role, however part time hours will be considered for a Business Services Assistant (Geographic) based at Folkestone Police Station.
This is a challenging role in a continuous improvement environment; it is essential that candidates are able to evidence their openness to change and skills in providing a high standard of service delivery.
The successful candidate will be able to demonstrate experience of working in a customer focused role assisting with enquiries relating to administrative matters. You will have excellent interpersonal skills and the ability to effectively communicate with a variety of customers, understanding their needs, providing first contact problem resolution and sign-posting customers to other corporate services as required.
The role is part of a team providing important support to operational colleagues and staff across multiple locations; the ability to work collaboratively with team colleagues and customers is essential.
You will be responsible for ensuring that requisitions are raised, and stock levels maintained for a number of operational sites across a geographical area in order to provide our teams with the equipment and supplies they require to fulfill their duties. Therefore, you will need to evidence the ability to make decisions in line with policy and in keeping with standard procedures.
The Geographic Services Administration teams are responsible for maintaining key products for the delivery of operational Policing, including safekeeping of communications equipment, distribution of uniform orders, collation of cast clothing, locker inventories, provision of stationery and distribution of local mail.
In addition to maintaining the stock levels of key assets you will also be required to manage inventories for essential items which are issued to our teams, updating centrally controlled databases and providing ad-hoc audits to confirm compliance.
This role requires the adoption of centrally agreed and locally delivered processes; previous experience of using Microsoft Office applications would be advantageours for successful delivery in this role, along with some knowledge of the Police environment and policy.
This role will be based at a Geographical Admin Hub but travel to other sites will also be required, as and when business needs require.
This opportunity would suit a highly motivated and dynamic individual who can bring their wide experience of administration skills to the role whilst evidencing a desire to embrace new challenges and contribute to the success of a team providing county wide services and support.
For further information about this role, please contact Melanie Mathewson, Team Leader for East Division on 07870 999834, Melanie.Mathewson@kent.police.uk
Kent Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £24,768.00.
For the full job description please click here
Your application for this role will be shortlisted on the content you provide within the “reason for application” question, within the application form itself. CV’s, covering letters or attachments are not included in the shortlist. Within your “reason for application” answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.
All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833.
Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain.
If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.
Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.