PCSO - Police Community Support Officer

Police Community Support Officer

Are you passionate about making a difference in your community? Do you want a role where no two days are the same? Cumbria Constabulary is looking for dedicated and approachable individuals to join our team as Police Community Support Officers (PCSOs) across the county.

**Role Overview**

As a PCSO, you will play a vital role in supporting frontline policing, acting as a visible and reassuring presence in the community. You’ll work closely with residents, businesses, and partner agencies to tackle local issues such as anti-social behaviour, community safety, and crime prevention. PCSOs are tasked with patrolling neighbourhoods, providing practical advice on safety, gathering intelligence on emerging issues, and offering reassurance through their proactive presence. While they do not carry the same powers as regular officers, they support frontline policing by handling low-level incidents, mediating disputes, and assisting in community events. Their commitment to preventative measures and community engagement helps to create a safer, environment, ultimately easing the demands on police officers and fostering a spirit of collaboration with the community.

**Key Responsibilities**

Provide a visible and accessible policing presence in your community.

Build strong relationships with residents, schools, and local organisations.
Support crime prevention initiatives and engage in problem-solving activities.
Handle low-level incidents, such as minor traffic disruptions or neighbourhood disputes.
Assist in delivering public awareness campaigns on safety and crime reduction.

**What We’re Looking For**

We’re seeking individuals who:

Have excellent communication and interpersonal skills.

Are empathetic, approachable, and community-focused.
Can remain calm under pressure and handle challenging situations with professionalism.
Are proactive, resilient, and committed to making Cumbria a safer place.

**Requirements**

Essential Criteria

Applicants must be aged 18 or over.

UK work eligibility and can pass a full background check.
Hold a Full manual UK driving licence.
A genuine interest in community engagement and public safety.
Minimum of 3 GCSEs (grades A-C or equivalent) which must include english and maths.
Flexibility to work a shift pattern which includes weekends and evening working.

Desirable Criteria

Previous experience in a customer care environment or working in a community setting.
Basic knowledge of police operations.
Administration skills and basic computer literacy.

**What We Offer**

Comprehensive training and development.
A basic salary of £26,106 which can be increased to £32,623 through weekend working and payment of a shift disturbance allowance. *
Generous Local Government pension scheme topped up by the Constabulary.
Access to Cycle to Work and Car Salary Sacrifice Schemes.
For a small subscription use the force gyms across our estate.
Flexible working opportunities with full-time, part-time and job share options considered.
Family friendly - a range of family-friendly leave policies covering maternity, paternity, adoption, parental and special leave. We also offer flexible retirement and career breaks.
The chance to make a meaningful impact in one of the UK’s most beautiful regions.

** Selection Process **

Paper-sift and qualifications check.

Competency based interview (face to face).
Vetting, medical and biometric checks.
Employment start date scheduled for September 2025.

Join us in ensuring that Cumbria remains one of the safest places to live, work, and visit.

**How to Apply**

To apply, visit our website at Careers | Cumbria Police or contact our recruitment team at recruitmentsupport@cumbria.police.uk for more information.

Please complete the online application form and attach a Word document of no more than 500 words on why you would like to be a PCSO and what skills and experience you could bring to the team that will help deliver an outstanding police service to keep Cumbria safe.