Resource Assistant - Hybrid Working

Join our Resource Planning team and play a vital role in supporting the resourcing of large-scale police operations while managing the day-to-day staffing of frontline Police Officers.

As a Resource Assistant, you will contribute to ensuring Avon and Somerset Police has the right resources in place when and where they are needed to help deliver an outstanding service to our communities. Your responsibilities will include maintaining accurate records, producing reports and documentation, and balancing operational demands with individual needs to ensure optimal staffing levels.

This position is ideal for a highly motivated and detail-oriented individual who thrives in a fast-paced, challenging environment.

If you’re ready to make a meaningful impact while supporting the critical work of our police force, we’d love to receive an application from you!

In this role, your main responsibilities will be:

Administer shift rotas to ensure minimum staffing levels are maintained, and shift patterns are accurately published and communicated to all relevant individuals and teams

Review and manage leave requests, record sickness absences, and support the processing of flexible working agreements, including updating and maintaining records of new shift patterns

Monitor and manage email inboxes, promptly escalating any issues to the appropriate line manager

Coordinate resource requests from across the force area for both pre-planned and spontaneous events

Support internal customers in building shift patterns, ensuring they are compliant with policy and regulations

Verify data accuracy across multiple computer systems, addressing any discrepancies appropriately to maintain data integrity

Skills and experience required:

Ability to work effectively under pressure, managing tight deadlines while re-prioritising tasks to achieve results

Experience handling high volumes of data entry with a consistent focus on maintaining accuracy and precision

Strong communication and problem-solving skills, enabling effective collaboration and resolution of challenges

Proficient in IT, with experience of using software tools such as Microsoft Office

What we can offer you:

How we reward you is linked to our culture, it’s about more than just salary.

You will have access to a package of financial, lifestyle and health benefits to support whatever stage of life you're in, including:

Comprehensive training programme to carry out the role with continuing professional development
Competitive salary
Local Government Pension Scheme
Health Assured Employee Assistance scheme offering 24 hr help through counselling services, legal advice, fitness advice, personal coaching and health assessment
Staff benefits including discounts on shopping, days out, sporting events, holidays
When at Police HQ, you will be provided with on-site parking, access to a 24-hour gym (additional subsidised membership of £5 per month) as well and catering options in the canteen with Costa and Starbucks coffee

Additional Information:

Shortlisting will take place on the 13th February 2025 with in person interview scheduled for 25th - 27th February 2025.

If you think that you have these qualities and are interested in joining our team, we would love to hear from you.

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.

Does this sound like the role for you? Click on the blue button below to apply.