Business Support Administrator - Counter Terrorism Policing South West (CTPSW)


Posted on 20th Dec 2024

Business Support Administrator - Counter Terrorism Policing South West (CTPSW)

An exciting opportunity has become available to become a Business Support Administrator based within Exeter Police Station for a regional unit.

We are looking for a candidate who can provide an efficient and professional business support function to the department and its visitors. Acting as the first point of security, this role is intrinsic to the department. 

This is a full time post working 37hrs per week and will have a primary fixed location base of Exeter however some prearranged travel maybe required to support meetings and other sites on an ad hoc basis.  

The working pattern can be flexible and negotiated with the successful person.

In this role, your main responsibilities will be:

  • Maintaining physical access and control systems for all local secure environments.
  • Providing support to the security team in the management of staff access to the estate.
  • Maintaining manual and computerised records.
  • Management of the fleet vehicles, including fleet vehicle bookings, maintaining accurate records of servicing and mileage and to assist in arranging the delivery and collection of vehicles.
  • Providing a departmental health and safety liaison function, rectifying, carry out and documenting basic audits, fire evacuation procedures, mitigating risk and reporting actions as appropriate.
  • Providing virtual support to the wider Business Support function.
  • Managing and escorting visitors and contractors as the first point of contact, checking vetting clearances and access as appropriate.
  • Liaison with Buildings and Estate department for organisation and co-ordination of contracted works / building repairs.
  • IT advice and support to our unit officers, resolving their technical user problems, undertaking minor repairs/moves to hardware, and resolving software problems where appropriate to minimise any negative impact on operational effectiveness and the use of contractors.
  • Assist with audits.
  • Attending meetings to take minutes, arrange meetings as required and organise secure video conferencing facilities.
  • Being the site single point of contact for new starters.
  • Responsibility for site supplies, including the ordering of stationery and stores items.

Essential skills and experience required:

  • Experience of MS Office packages including Word, Excel and Outlook to include accurate inputting of data, using basic formulae and chart / graph creation.
  • Good customer service skills.
  • Attention to detail and accuracy, together with excellent time management skills.
  • Ability to communicate in a polite and professional manner at all times.
  • Experience of challenging assertively when required.
  • Ability to assimilate information and determine a way forward and be prepared to explain rationale for decisions / actions.
  • Ability to prioritise own work and deal with changing demands, together with experience of working unsupervised.
  • Experience of applying logical thought processes and judgement and apply procedures and policies when making decisions.

You must be a British citizen to work for the department. If you hold dual nationality, one component of which is British, you may also be considered. However, if successful, you may be asked to relinquish your non‐British nationality (and any entitlement you may have to a foreign nationality) as a condition of your confirmation of appointment with the department.  One of your parents should also be British or have substantial ties to the UK. In the latter instance; substantial ties means that your parent is a citizen of a British Overseas Territory, a Commonwealth citizen, US citizen, EEA citizen, British national or citizen overseas, and they would need to have demonstrable connections with the UK by way of family history or have been resident here for a substantial period of time. 

If you're already married to, or cohabiting with, a person who isn't a British citizen, you may still be eligible for employment at the discretion of the department. You should note however, that marriage to, or cohabitation with, a person who isn't a British citizen after appointment may, in some circumstances, result in the withdrawal of security clearance and subsequent transfer to another department, or (if this is not possible or the officer does not wish to transfer) dismissal. Each case will be considered on its merits, taking into account the ties between the person involved and the United Kingdom.

Work on a bank or public holiday as part of the normal working week will be compensated in line with conditions of service. 

This post is a subject to a higher security clearance at MV and SC – Management Vetting and Security Clearance Level.  To be eligible to apply for this role you must have a five-year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last five years

Does this sound like the role for you? Click the link below to apply.

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