IT Systems Trainer


Posted on 19th Dec 2024

IT Systems Trainer

Vacancy Information

Division / Department - People Services
Grade - Grade G
Status - Full Time or Happy to Talk Flexible Working
Contract Type - Permanent
Salary Grade Range - £32,163 - £38,008
Working Hours - 36.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

Chief Constable Tim De Meyer & Chief Constable Jo Shiner

The Role & Key Responsibilities

From your first day with us you will be part of a policing family making a real difference.

It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.

You will deliver blended methods of training across the Technical Training curriculum.

Applicants should be keen to learn and deliver key information around key policing systems e.g. Niche UA.

It is important that the successful candidate will be able to demonstrate how they have been able to coach people through learning a new skills or knowledge.

This role is predominately classroom based training at Surrey Police HQ and surrounding areas, with some virtual delivery.

Skills & Experience

Existing knowledge, skills and experience in the use of Niche and PNC is desirable. Knowledge of Niche Case File building is favourable.

A recognised training qualification in Learning and Development is desirable, but equally not essential as we will be able to support you with developing the skills you need.

Exceptional interpersonal and communication skills together with the ability to facilitate the development of others and to influence and empower students so that they can make any required adjustments to their behaviour.

Excellent presentation skills with the ability to facilitate workshops for individuals & teams, adapting to learners needs where appropriate.

The ability to demonstrate a comprehensive understanding and appreciation of the concept of diversity, with the ability to embed this knowledge throughout all learning and professional development programmes.

Well developed written communication skills and the ability to produce clear, concise and accurate records and reports.

Highly motivated with the ability to work on own initiative, under minimal supervision.

Is experienced with Microsoft Office products, with accurate keyboard skills.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working when not training.

We take pride in looking after our people and offer a variety of benefits;

  • career progression
  • contributory pension scheme (LGPS)
  • generous annual leave allowance
  • discounts for everyday spend
  • on-site gyms and a range of sports clubs
  • generous and supportive parental leave
  • financial and mental wellbeing guidance and support
  • discounted contributory healthcare scheme

Please use the following links for more information on the benefits of working with Surrey Police or Sussex Police

Further Information

If you have any further queries about this role, please contact - ben.hardy@surrey.police.uk / 07703452828.

Visits/attachments to the team are welcome!

Diversity Statement

We are only as good as our people.  It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Please use the following links to find out more on Equality, Diversity and Inclusion at Surrey Police and Sussex Police

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly.  You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes.  Any redeployees who are identified will be given preference.  This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

  • vacancies in collaborated units are available to all officers and staff across both Forces
  • vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
  • if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

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