Road Safety Support Administrator

We are looking for experienced administrators to join our Road Safety Support Unit (RSSU).

You will be carrying out a really important role which contributes directly to bringing offenders to justice and making a meaningful difference to the communities we serve and protect.

If you are looking for a new opportunity; something different to anything you’ve done before then consider Avon and Somerset Police. It is the perfect place to continue your career and make a difference.

Avon and Somerset Police can offer a huge variety of careers and this is an excellent opportunity to join a large organisation with the likely prospect of future development.

If you’re looking for a challenge that enables you to use your previous office and administrative experience, then this opportunity could be the perfect fit for you! You’ll manage your own workload, effectively prioritise tasks and meet deadlines. Your attention to detail will be critical to ensure both accurate data input and retrieval.

The RSSU focuses on detecting and prosecuting road traffic offences such as collisions, officer-reported incidents, speeding, and red-light violations. By bringing your positive attitude and excellent interpersonal skills, you’ll contribute to a collaborative team where every member plays a vital part.

In this role your main responsibilities will be:

Manage, create and update records across various computerised databases and manual systems, ensuring data accuracy and consistency.
Search and retrieve information from databases to compile files and records in line with police procedures, maintaining attention to detail throughout.
Communicate with offenders, internal teams, and external agencies via phone and written correspondence, adhering to legislation and policies such as GDPR.
Draft letters and correspondence as required by the unit, ensuring professionalism and compliance with guidelines.
Carry out general administrative tasks, including printing, scanning, and handling incoming and outgoing post.

Skills, experience and qualifications required:

Proven office and administrative experience, including record-keeping, filing, and handling enquiries.
Proficient in computer use, with experience in data entry and retrieving information from computerised systems.
Skilled in interacting with people over the phone, with a professional and approachable manner.
Experienced in working within established guidelines and procedures, ensuring accuracy and compliance.

For full responsibilities and role requirements please refer to the attached role profile.

If you think that you have these qualities and are interested in joining our team, we would love to hear from you.

Additional Information:

We have full time and part time posts available.

To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years.

Working days:

- Full time - Monday - Friday (Flexible working)

- Part time - 18.5 hours per week. Days/hours to be discussed at time of offer.

Role location: This is a blended role. The RSSU is situated at Unit 2, Portisfields in Portishead, where you will be required to work 1 to 2 days a week on a rota basis. If you’d like to work from the office more frequently, you can do. Please note that we will review the requirement to work from the office on a regular basis to ensure we meet the expectations of the organisation.

Provisional Interview date: Week of 13th January 2025.

Interview location: Unit 2, Portisfields in Portishead, BS20 6PN.

For more information about this role: Please reach out to Rebecca.Hicks@avonandsomerset.police.uk

Please note: The application window may close early if we feel we have enough successful applications submitted. We encourage you to submit your application as soon as possible to avoid disappointment. We look forward to receiving your application.

Why Avon and Somerset Police?

We want everyone that joins us to feel comfortable to be who they are in our organisation, we will want you to live and breathe our values including that of inclusivity. Our colleagues are proud to “be the difference” and this message is key in our recruitment values too.

We aim to provide an environment which encourages our employees. We invest in our people and we strive to provide opportunities for our employees to learn, grow and thrive. Our organisations values of caring, inclusive, courageous and learning are at the heart of everything we do.

We want to build teams that represent a variety of experience and perspectives so that we are truly representative of our communities. We are keen to hear from those from Black, Asian and Minority Ethnic (BAME) communities and people from all faiths, religions, gender and LGBT+ communities.

What we offer:

We reward our people with an outstanding benefits package, some of these perks include; discounts and savings for you and your family on retail, dining out, holidays and theme parks. If you are lucky enough to visit our Head Quarters in Portishead, you’ll have access to a 24 hour gym, on-site Costa Coffee shop and beautiful grounds. All of this on top of the generous local government pension scheme (LGPS)

We look forward to receiving your application.