Met Business Services - Talent Acquisition Manager

Job Title: Met Business Services - Talent Acquisition Manager

Salary: The starting salary is £45,073, which includes allowances totalling £2,841.

The salary is broken down as £42,232 basic salary, which will increase annually until you reach the top of the scale £50,385.

Location: Kennington, Kilburn, Westminster

Background to the Role

Met Business Services (MBS) is a new way for the Met to deliver enabling services to all of our officers and staff. MBS is a front-line focused services organisation that sets our people up to succeed, reduces admin, and provides a single source of truth for all HR, Finance and Commercial data, providing a critical cornerstone to fix our foundations.

MBS will help every person and supplier working with the Met by:

Building a modern and efficient industry-standard business services directorate, building and pooling key specialist capabilities, strengthening HR, Finance and Commercial functions whilst removing functional silos;
Designing end-to-end services, building them the needs of the users rather than in functional process silos and seamlessly integrating them regardless of how they are delivered; and
Providing easy-to-use interfaces and ‘one-touch’ services for end-users that leverage the potential of contemporary technologies like automation and low-code workflows.

This is an exciting time to be part of MBS – we are building new capabilities and new ways of working that will directly help the frontline to focus on what matters and make a real difference to London. The Met as a whole is transforming to deliver on our goals of More Trust, Less Crime and High Standards, and being part of establishing this new organisation puts you at the heart of that journey with tremendous potential for growth both within the team and across the Met. The value and purpose of MBS is wired into the heart of the Met, with opportunities to collaborate across the organisation, drive innovation to get the right outcomes and support our people in policing London.

Role Description

As the Met delivers its strategic plans (e.g. New Met for London), MBS will be a key enabler in ensuring services delivered are streamlined, innovative, front-line focussed and inclusive. The Talent Acquisition Manager will report into the Talent Acquisition Lead, who is responsible for providing the in-house resourcing components of the end-to-end Joiners service, from the emerging need to fill a post, via recruitment and selection, through to setting the new joiner up for success until they are productive in their role operating across the boundaries of functions and OCUs/BCUs.

This role is designed to support the Talent Acquisition Lead in coordinating officer and staff recruitment, with our shared service provider, for the Metropolitan Police Service. Areas of focus include:

Working closely and collaboratively with hiring managers, internal stakeholders, and the outsourced providers in the delivery of volume, non-volume and senior staff recruitment activity.
Developing recruitment and assessment solutions and driving delivery directly or via outsourced partners to meet the annual Workforce Plan and the Met People Strategy.
Responsible for leading resourcing activity for roles as assigned by the Talent Acquisition Lead.
Working as a close partner to the business leaders (hiring managers) but remaining closely engaged with the wider community, to shape a consistent strategic narrative on recruitment in line with Met priorities.
Creating talent pools and staffing pipelines, through supporting recruitment and talent programmes – geared to specific business areas and cognisant of current and future staffing needs.

Key Responsibilities

What does the average day look like? Your core duties will include (but are not limited to):

Coordinate the end-to-end Joiners process: Support the Talent Acquisition Lead by scheduling interviews and assessment, managing candidate communication and organising hiring events - delivering services to MPS Joiners and Hiring Managers for hires below level BB3 across both officers and staff, over 2,500 hires per year.
Post job openings: Publish job advertisements on various job boards, career sites, and social media platforms, that represent the MPS brand and meet recruitment needs, attracting a diverse pool of candidates.
Support coordination of and participate in recruitment events: Create content for social channels and job boards – improving the quality of applications and driving improvements to standard recruitment metrics. Participate in open days and job fairs.
Maintain candidate records: Ensure talent pool and candidate pipeline is updated with accurate information throughout the attraction and hiring processes.
Candidate sourcing: Identify, engage, and nurture talent through MPS talent pool technology. Facilitate internal mobility through identifying internal talent for open roles.
Diversity: Supporting activities that promote the Met’s agenda to increase the diversity of the workforce to better represent the communities that we serve
Conduct initial candidate screenings: Assist in pre-screening CVs to identify qualified candidates, briefing candidates on opportunities.
Facilitate offer and onboarding process: Prepare offer letters, liaise with MPS L&D, and communicate with candidates to ensure a seamless offer and onboarding process.
Collaborate with hiring managers: Work closely with internal teams to coordinate candidate interviews and provide updates on recruitment process. Offer guidance, advice and support and promote forward thinking on strategic workforce and resourcing plans at a local level.
Ensure compliance: Assist in maintaining compliance with employment laws and company policies throughout the end-to-end Joiners process.
Coordinate pre-employment checks: Liaise with MPS Vetting and other internal stakeholders to facilitate background checks, references, and other pre-employment screenings.
Enhance the candidate experience: Act as a point of contact for candidates, ensuring a smooth, professional, and positive experience for all candidates from application to onboarding.
Assist with recruitment reporting: Gather and report on recruitment metrics and data to support continuous process improvement. Work collaboratively to discuss service health and performance of the Joiners services, understand reasoning for any problem areas and developing opportunity areas for improvements.
Continuous improvement: Support projects that contribute to the continuous improvement of the candidate and hiring manager experience across the end-to-end joiner’s process; ensuring a strong employment offer that can attract talent into a variety of roles at different levels within the MPS.
Query and escalation management: Support with query and escalation management for resourcing issues, complaints, and advice to shared services provider regarding recruitment decisions on volume police officer, MSC, volume police staff and non-volume staff lines.
Operate in a highly pressured and complex environment with tight time constraints, complex and interdependent delivery schedules, and senior leadership oversight.
Promote an outcome focused, collaborative culture in the service improvements and insights specialism where everyone understands their role in achieving the MBS strategy.

How to apply

Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).

Completed applications must be submitted by 23:55 on the 5th of January 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence following the closing date.

Following application review, successful candidates will be invited to interview. Interview dates will commence 20th of January 2025.

www.metpolicecareers.co.uk