Student Placement - Junior Service Designer - Technology - 2025/2026 - Counter Terrorism Policing HQ

Title: Student Placement - Junior Service Designer - Technology - 2025/2026 - Counter Terrorism Policing HQ

Department: Counter Terrorism Policing

Salary: £23,936

Location: West Brompton

Duration: 12 months

Number of students we are looking to recruit: 2

MORE CHALLENGES, MORE EXCITEMENT, MORE OPPORTUNITIES - BE AT THE HEART OF A CHANGING SERVICE

The MET

The Metropolitan Police Service (MPS) employs approximately 44,000 officers and Staff, plus thousands of volunteers and provides policing to one of the most diverse capital cities in the world. The service provides policing to the 32 London Boroughs as well as a number of other local, national and international functions such as counter terrorism and organised crime prevention. As the country’s largest police service, the service is recognised internationally as a leader in fighting crime and many other policing organisations look to the MPS for best practice and guidance.

We are looking to recruit students for a 52 week student placement with the Metropolitan Police Service. All roles will give students valuable insight and experience of working for one of the largest public organisations in the UK and the largest single employer in London. The role is a substantive post and we seek to provide valuable practical experience wherever our students work.

All roles will give students valuable insight and experience of working for one of the largest public organisations in the UK and the largest single employer in London. The role is a substantive post and we seek to provide valuable practical experience wherever our students work.

Counter Terrorism Policing

Counter Terrorism Policing is a collaboration of UK police forces working with the UK intelligence community to help protect the public and our national security by preventing, deterring and investigating terrorist activity. As the threat of terrorism continues to change and evolve, we need to be ready which means we need to be constantly adapting. Delivering change is hugely important therefore, and this is your chance to play your part in a challenge that is as important as it gets: protecting the UK and its communities.

Job Summary

As part of the CTP HQ Technology Transition Team, you will be working as a Junior Service Designer. You will assist the National CT Policing Community to develop the end-to-end journey of a service or project, helping develop key project artefacts; Statement of Requirements; Service Models, Service Design Packages, service guidance and completing key project templates to ensure smooth transition of services.

You will work closely with our Transition Leads, Business Analysts, Project Delivery Team and the operational community by supporting them in their role as well as taking on independent projects where suitable. You will work closely with our operational colleagues to understand their business problem/opportunity, so that you can document this in the aforementioned artefacts. For this role you will need strong communication, written and organisational skills, with an eye for detail, and enjoy problem solving.

Key Tasks

The placement will entail the following tasks:

Explain design decisions, work collaboratively and have responsibility for an operational service.
Work independently on service design activities after being given direction by the Head of Transition and Senior Programme Manager
Independently and in collaboration with the Business Analyst team, identify user issues and important needs.

Key skills

Across the following delivery and service management functions, the postholder will;

Agile Working

show an awareness of Agile methodology and the ways to apply the principles in practice.
take an open-minded approach.
explain why iteration is important.
iterate quickly

Communicating between the technical and non-technical

communicate effectively with technical and non-technical stakeholders.
support and host discussions within a multidisciplinary team, with potentially difficult dynamics.
be an advocate for the team externally, and can manage differing perspectives.

Community Collaboration

contribute to the work of others.
motivate and empower teams.
create the right environment for teams to work in, and can identify the best team makeup depending on the situation.
recognise and deal with issues.

Digital Perspective

demonstrate responsiveness to changes in technology, adapting your approach accordingly.
make decisions to meet user needs in the government context.
understand the importance of assisted digital and can design services and make decisions to meet user needs.

Evident and context based design

generate and test multiple solutions to a problem.

Leadership and Guidance

show commitment to agreed good practice for the team, teaching new starters and challenging substandard work by peers.
recommend decisions and describe the reasoning behind them.
identify and articulate technical disputes between direct peers and local stakeholders.
show an understanding of the importance of team dynamics, collaboration and feedback.

Prototyping

understand when to use a specific prototyping technique or method.
show the value of prototyping to your team.

User Focus

identify and engage with users or stakeholders to collate user needs evidence.
understand and define research that fits user needs.
use quantitative and qualitative data about users to turn user focus into outcomes.

Working within constraints

understand the value of policy, legislative, regulatory and operational constraints and can find the simplest, shortest and fastest solution for users.

Experience

Excellent communication skills.
Ability to work independently and also as part of a team.
Must exhibit the ability to prioritise both their own and the team’s workload.
Must exhibit ability to work under pressure and deal with competing demands.
Enthusiastic, committed and determined to achieve results.
Prepared to challenge attitudes and behaviours which are incompatible with CTPHQ Policies and Values.

Vetting

This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required.

Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) or Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.

Confidentiality Agreement

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.

Our Employee Commitments

Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.

Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.

Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).

How to apply

To apply, please visit our website. Applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role (NB. Please do not attach 2 copies of your CV).

Completed applications must be submitted by 28th November 2024