Networks - Senior Technician
Division / Department - Digital Data & Technology
Grade - Grade 11
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £39,813 - £43,920
Working Hours - 37.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - See Advert
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
Chief Constables' MessageWe really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.
We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.
We wish you all the very best with your application.
Chief Constable Tim De Meyer & Chief Constable Jo Shiner
The Role & Key ResponsibilitiesFrom your first day with us you will be part of a policing family making a real difference.
It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.
In this role you will be reporting to the Network Team Leader, this position provides WAN, LAN, WLAN and includes firewall device support, monitoring, maintenance and documentation for Surrey and Sussex Police network.
The main role is to provide support and be involved actively as part of the network team.
Key Responsibilities:
- Maintaining WAN, LAN, Wireless LAN connectivity between all locations
- Deploy and configure Edge router and security firewalls.
- Participate in, where appropriate in the designs and implementation of various networks engagement.
- Monitor and maintain the health and general condition of the network’s environment.
- Deliver fault isolation and troubleshooting on network systems.
- Assist in network hardware and software configuration standards.
- Collaborate with the network team to develop recommendations concerning equipment life cycle and replacement.
- Understand and adhere to company policies and procedures daily.
- Create and maintain detailed network documentation and procedures.
- Interface with vendors and staff daily.
- Provide in person support and installation to customers.
It is essential that the post holder has/is:
- CCNA (Cisco Certified Network Associate) or with similar qualifications.
- Experience in supporting a large/enterprise level network environment including firewalls / VPN architecture, Cisco ASA firewalls and Checkpoint platforms.
- Strong knowledge of key networking protocols used in design and operation, including routing protocols.
- Knowledge of WAN implementation and monitoring.
- Knowledge of campus LAN, Wi-Fi networks.
- Knowledge of QoS in a WAN/LAN environment.
- Strong troubleshooting skills.
- Troubleshooting network performance using multiple diagnostic and monitoring tools to analyse traffic and provide capacity planning and trouble remediation.
- Ability to learn quickly and apply knowledge to the current environment.
- Willingness to participate in a dynamic team.
- Ability to work autonomously and using own initiative.
Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.
We take pride in looking after our people and offer a variety of benefits;
- career progression
- contributory pension scheme (LGPS)
- generous annual leave allowance
- discounts for everyday spend
- on-site gyms and a range of sports clubs
- generous and supportive parental leave
- financial and mental wellbeing guidance and support
- discounted contributory healthcare scheme
Please use the following links for more information on the benefits of working with Surrey Police or Sussex Police
Further InformationThis is a politically restricted position, to view the Political Restrictions Policy for Police Staff click here
For further information please contact, Darwin Potente, Network Team Leader
Mobile: 078 6734 6119
Email: Darwin.Potente@surrey.police.uk
Diversity StatementWe are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.
We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
Please use the following links to find out more on Equality, Diversity and Inclusion at Surrey Police and Sussex Police
Additional InformationFollowing submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
- if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.