Senior Victims First Officer
Do you have experience in working with children and young people?
As a Senior Victims First Officer you will respond and assess the needs of children and young victims affected by crime by providing initial telephone advice and support, and making referrals into specialist services and other agencies when required.
You will be working in a fast paced environment, responding appropriately to victim’s needs and managing safeguarding issues that may arise. You will provide mentoring support to other Victims First Officers.
If this sounds like you, then we’d love to hear from you. Training and on-going support will be provided.
The successful candidates will have experience of communicating with a wide range of people including knowledge of effective communication practices and techniques and demonstrating an aptitude and ability to accurately use relevant computer systems. Good time management and organisational skills are required with the ability to work on your own initiative and prioritise a demanding workload whilst adhering to deadlines and demonstrating a high degree of accuracy. The capability to work as part of a team to problem solve and make decisions is essential together with being able to develop productive working relationships with colleagues and stakeholders. The ability to take personal responsibility and show resilience when dealing with conflict and vulnerable/distressed callers is essential. An awareness and understanding of safeguarding principles is required along with the ability to act in a confidential manner with sensitive information whilst being aware of complying with Data Protection and its implications.
As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. To view a full list of our benefits, please click the below link.
If you have any queries please contact People Services Recruitment Department at RecruitmentPoliceStaff@thamesvalley.pnn.police.uk quoting reference 22168. We will endeavour to respond to your query as quickly as possible.
Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.
The closing date for enquiries and receipt of completed applications is Sunday 9 February 2025.
Find out more about our roles here.
#LI-Onsite (for on site working)