HP - HR Assistant (Advice & Guidance)
Role: HR Assistant (Advice & Guidance)
Department: People Services (PES)
Scale: SC3
Salary: £23,556 – £24,462
Location: Priory Road, HQ
Hours: 37 Per week (Full-Time) Office Based
Contract: Permanent
Humberside Police are looking for an enthusiastic, driven individual with comprehensive administrative skills join our HR Advice and Guidance Team for 37 hours a week!
This is an exciting opportunity to deliver an outstanding service to our people within Humberside covering a broad range of events throughout the entire lifecycle of an employee’s career. The successful candidate will support employees through maternity, sickness absence management, organisational change and other HR processes. The role involves providing efficient and consistent high quality administrative support to all transactional HR processes, including updating employee records, maintaining HR database systems and ensuring accurate and proper record-keeping of employee information. You will be required to provide a professional first line response to providing advice and guidance on all HR enquiries, taking ownership of achieving a satisfactory resolution and escalating where appropriate.
Our people are at the heart of everything we do, therefore we are looking for someone who is customer focused and will value our people in order to support them through their career.
Please note that this role is fully office based.
Key Responsibilities:
- To ensure all work carried out enhances customer satisfaction and meets the requirements of all parties.
- Provides high quality customer service, including interacting with managers and colleagues, answering queries effectively and signposting staff to resources and information as appropriate.
- Assists the supervisor and senior professional staff with implementation of changes, working closely with customers and colleagues, promoting a positive customer focus and ‘can do’ culture within the department.
- Drafts reports and other documents as required.
- Works within generally defined guidelines but may be required to use judgement/discretion in dealing with non-routine matters for which there may not be a readily available precedent.
For further information relating to the role and tasks of this position please refer to the attached role requirement.
What the role requires:
- Experience of working in a customer orientated field
- Experience of working in a clerical field, incorporating record keeping, telephone work etc
- Excellent communication skills
- Computer literacy/keyboard skills
- Excellent organisational skills
- Ability to work with minimum supervision when required.
- Previously worked in a highly confidential role
- Carries out tasks in an accurate and methodical manner with an eye for detail.
- Ability to work as part of a team.
- Ability to prioritise workload.
For further information relating to the role and tasks of this position please refer to the attached role requirement.
Perks of working for Humberside Police:
From great perks, agile working and professional development, we want you to have the best possible journey throughout your Humberside Police Career.
Our Police Staff work extremely hard, which is why we are proud to offer a host of reward and recognition schemes. Whether it’s Cycle to Work scheme, Gym and health schemes, we have the perks ready for you to benefit from.
Watch our Force With Ambition video here: Humberside Police – a force with ambition - YouTube
Further Perks:
- Generous annual leave allowance
- Training and development opportunities
- Coaching & Mentoring Scheme
- Access to a range of occupational health facilities (Discounted Healthcare, 1st year free and 2nd year subsidised)
- Employee assistance service (accessible 24/7)
- Flexible/Hybrid working where applicable.
- Generous pension scheme
- Blue Light Discount
- Access to the forces onsite gyms
- Free on-site car parking
- Humber bridge tag (If travelling from the Southbank)
Pre – Employment Checks and Eligibility:
- Internal applicants MUST have completed a successful 6-month probationary period and tenure (if applicable) before applying for another role within the force.
- Applicants must meet the minimum requirement checkable history criteria of at least 3 years continuous residency in the UK to apply for roles with Humberside Police.
- Successful candidates will undergo a vetting procedure pre-requisite of employment. (Please note, with holding any information asked by the vetting department, may delay the vetting procedure, or result in your vetting been refused and the offer of employment been withdrawn)
- Tattoo’s will be reviewed as a part of the recruitment process to ensure we maintain a level of professional standards and to make sure the images do not cause offence or are unacceptable.
Contact point for applicants:
If you have any questions regarding the recruitment process, please contact us at recruiting@humberside.pnn.police.uk
How to apply for the role:
To apply for the role, please click the ‘Apply’ button below.
Please note, you must wait 3 months before submitting another application if you have applied for THIS role within the last 3 months.
For Information & Advice on completing an online application, please follow the link below.
Closing Date: Wednesday 8th May 2024 at 23:55
Interview date: TBC
It is not likely that closing dates will be extended, other than in exceptional circumstances and would need to be with the permission of the Recruitment Manager and Line Manager of the role.
The Recruitment Manager can authorise to close any vacancy before the closing date stated on the advert.
Attachments:
- Role Requirement
- Guidance for completing your application.
- Recruitment Brochure
- Preferred candidate roadmap
Humberside Police welcome applications from underrepresented communities. For further information on positive action within Humberside Police, please visit the positive action page:
Diversity and positive action | Humberside Police