Niche Systems Administrator

Niche Systems Administrator

Location: Headquarters, Northallerton
Contract: Fixed Term and Permanent Contracts. Contractually employed by NYP

Hours: Full Time

Salary: Scale 6-SO1 £32,247 - £37,692

Closing Date: 12:00pm 3rd December 2025

Role Profile

Our Support Service functions work in collaboration across North Yorkshire Police and North Yorkshire Fire & Rescue Service, providing vital shared expertise to deliver efficient and effective service to our communities.

The Opportunity

We are seeking a skilled and motivated individual to join our Niche & Records Team within the Information Management Department. As a Niche Systems Administrator, you will play a pivotal role in supporting the operational effectiveness of North Yorkshire Police through the maintenance and enhancement of our core recording system, Niche RMS.

This is a dynamic and rewarding opportunity for those who thrive on solving problems, working collaboratively, and taking initiative. You’ll be part of a growing team that ensures our systems run smoothly and continue to meet the evolving needs of frontline policing.

What You'll Be Doing

Supporting and develop the Niche Records Management System to meet operational and strategic requirements
Delivering high quality customer service to users across the force.
Playing a key role in the testing and implementation of system and business changes.
Work independently and proactively to identify and resolve system issues
Collaborate with a multi-skilled team to improve system performance and user experience.

What We’re Looking For

We’re looking for detail-oriented applicants who combine technical expertise with strong interpersonal skills. Ideal candidates will demonstrate:

Technical Knowledge: Familiarity with Niche RMS is advantageous.
Testing Experience: Confidence in planning, managing, and executing system tests.
Initiative & Independence: A proactive approach to problem-solving and the ability to work autonomously.
Communication Skills: Clear and professional communication with stakeholders and users.
Attention to Detail: Careful handling of sensitive information and precision in system management.
Organisational Ability: Skilled in managing multiple priorities and meeting deadlines.
Data Competency: Experience with data extraction, queries, or report development is a plus.

Why Join Us?

Working for the emergency services is both meaningful and impactful. At North Yorkshire Police & North Yorkshire Fire & Rescue Service, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive. Please visit our websites to learn more about our organisation.

We’re also proud to provide a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth:

Local Government Pension Scheme – secure and competitive retirement planning
Salary Sacrifice Car Scheme – access to affordable vehicle leasing options
Generous Annual Leave – 24 days rising to 30 with length of service, plus bank holidays
Blue Light Discount – enjoy savings at major retailers and services
Flexi-Time for Staff Roles – tailor your working hours to suit your lifestyle while meeting team objectives
Access to Trade Union Membership – opportunity to join UNISON
Inclusion & Diversity Networks – connect with colleagues and contribute to a culture of belonging
Health & Wellbeing Services – access to resources that support your physical and mental health

To be considered for this role, applicants must meet the following requirements:

You must have the right to work in the UK, with no restrictions on your employment
Hold a full UK manual driving licence
Internal applicants must have successfully completed their probation period

Meet residency requirements for vetting:
MV Level Vetting – minimum 5 years UK residency

Your Application

North Yorkshire Police and North Yorkshire Fire & Rescue Service are equal opportunity employers. Both organisations are committed to creating an inclusive and supportive working environment. If you require any reasonable adjustments during the recruitment process or within your role, please declare this within your online application. A member of our team will contact you prior to your interview to ensure appropriate support is in place.

Safer Recruitment

North Yorkshire Police and North Yorkshire Fire & Rescue Service are committed to safeguarding and promoting the welfare of children and vulnerable adults. Safeguarding is a core part of our recruitment process, and we expect all applicants to share this commitment. All successful candidates will undergo a thorough recruitment process and must obtain satisfactory pre-employment clearances before commencing employment, including satisfactory Vetting or DBS checks, references, and a medical assessment, including absence history. Adherence to our safeguarding policies and procedures is essential.

Ready to Apply?
As part of our selection process, we’ll assess your skills and experience against the requirements of the role. We therefore encourage you to take your time to tailor your application, ensuring your responses align with the job advert and role profile.

Interviews are scheduled to take place: Early December

We look forward to receiving your online application.