Mobile Device Extraction Technician

Role Purpose
To support officers investigating crime by providing evidence secured from mobile phones and any other digital storage media devices in a manner acceptable to the courts and to assist with any other technical elements to criminal investigations whenever necessary and appropriate.

Key Accountabilities

1. Support Investigations through the capture, retrieval, copying and presenting of electronic and evidence and undertake work on all types of digital storage devices; recording procedures undertaken (photograph or video) whenever necessary.
2. Maintain a log of the processes used to obtain evidence, whilst keeping the Investigating Officer informed of the progress of the investigation (including Niche RMS / LIMA).
3. Ensure the highest standards of integrity in relation to exhibit management and administer the secure property / exhibits store within the unit.
4. Ensure the highest standards are maintained in relation to the technical equipment used for extraction, retrieval, analysis and copying all types of digital storage devices within the DFU.
5. Produce comprehensive and detailed reports relating to information and evidence recovered from digital devices. These reports must be presented in a format capable for use at Court.
6. Attend Court whenever necessary and present evidence in the capacity of a Mobile Extraction Technician who has obtained the necessary accreditation in the forensic procedures and software used during the course of that investigation.
7. Develop and maintain specialised and up to date technical knowledge of both general and forensic mobile extraction procedures, keeping abreast of any new legislation and developments within the industry in order to ensure best practices are maintained, evidential opportunities maximised in addition to continued personal development.
8. Liaise with North Wales Police staff / officers, partner and other agencies in addition to members of the public; providing appropriate advice in relation to best practice and procedures for investigating digital media related crime in accordance with nationally agreed protocols and NPCC Guidelines.
9. Disseminate relevant intelligence gathered during course of examination process ensuring those engaged in such criminality are positively identified accordingly.
10. Provide briefings and training / mentoring as appropriate in order to fully support criminal investigations and for the benefit of DFU.
11. Must be prepared to be exposed to material that may be offensive and distressing. 
12. Must comply with mandatory Welfare Screening processes currently in place.
13. May be required to work outside of office hours at weekends or bank holidays.
14. Ensure that all arrangements, activities, equipment, supervision and staff health, welfare and training are complied with as fully detailed in the Health and Safety Policy.
15. Promote equality, diversity and Human Rights in working practices including developing and maintaining positive working relationships, ensuring that colleagues are treated fairly, contributing to developing equality of opportunity in working practices and challenging inappropriate conduct. 
16. The job holder may be required to undertake other duties up to a level consistent with the principal responsibilities of the job and as directed by a supervisory officer.
17. Support, maintain and develop the Quality Management System to ensure a high quality standard of forensic service provision while ensuring compliance with ISO standards and the Forensic Science Regulator Code of Practice to obtain or maintain UKAS accreditation.

Core Skills:

1. Proven decision-making and communication skills.
2. Ability to disassemble/assemble mobile devices and computers e.g. mobile phones, tablets, laptops etc.
3. Knowledge of different mobile and digital storage devices.
4. Able to problem solve different and varied issues through innovative and creative thinking very often in areas without previous points of reference. 
5. Able to effectively brief staff and represent the Force on matters relating to mobile and digital storage devices in relation to crime.
6. Knowledge of mobile phones operating systems.
7. A pass certificate in Core Skills in Mobile Phones Forensics (College of Policing), qualification is desirable; however there will be a requirement for any post holder to pass and maintain this qualification within the first year should they not have, and maintenance of on-going professional development and training courses.
8. Willingness to undertake personal study.
9. Ability to organise own workload to meet challenging demands.
10. Experience of working with other Law Enforcement Agencies would be desirable.
11. Ability to present complex data in a clear and precise manner to a diverse audience.
12. Must be able to evidence through other work an ability to gather, analyse and process information with comprehensive reference to external sources in production of a final report.

Please familiarise yourself with the Post Profile and the Recruitment Guide before you apply as this has information to help you with your application.

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