Enquiry Officer
We’re on a journey to shape the future of policing in our three counties and we want you to be part of it. We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice their opinions.
The main purpose of the role is to o provide a high quality service to internal and external customers in line with force service standards. To make initial contact from members of the public and deal appropriately. To record incidents and crime reports and updates on to Force systems.
- Enquiry Officer is an office based role
- Fixed term contract for 12 months from start date
- Working hours are Monday - Friday 9-5 including all Bank Holidays
The closing date for this post is 12 noon on Wednesday 5th February 2025
Why work for us?
- 24 days Annual leave (increasing to 29 after 5 years’ service) + bank holidays
- Generous pension scheme
- Health and wellbeing, occupational health services, staff networks and an Employee Assistance Programme.
- Police Mutual, affordable private healthcare and other savings.
- Gym membership discounts.
- Discounts on Electric Vehicles and Cycle to work scheme.
- Register for a Blue light card – over 15,000 discounts from large national retailers.
To read more about the added benefits and rewards of working for West Mercia Police, please go to our website.
- We embrace diversity and welcome applications from everyone.
- We are also happy to talk flexible working where it is suitable for the role.
If you require any support to complete your application or you have any questions please contact the recruitment team on 01905 718444 (press option 1 then 5) or email BOC.staff.recruitment.team@westmercia.police.uk (internally please use myBop)
Internal applicants who are in need of redeployment will be offered positions ahead of other candidates, subject to them passing a selection process