Business Support Assistant
Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
To provide an efficient and effective clerical and administrative support service whilst working on the Vetting Business Support Team within the Professional Standards Department.
Responsibilities
- Accurately record vetting applications on the vetting system- CoreVet
- Log and update vetting records
- Review and refuse incorrectly completed vetting records
- Terminate vetting records in line with data protection and GDPR.
- Update and finalise all records on the system and check for data quality and accuracy.
- Plan and prioritise own workload daily, responding to department requirements with the support of tasks and work priorities being allocated by a supervisor manager or senior colleagues.
- Provide guidance and support to colleagues where/when required.
- Any other duties commensurate with the role and band/grade
- Respond to email enquiries from members of the public, other departments and agencies.
- Provide general clerical assistance to the Department, e.g. photocopying, scanning documents, postal despatch, maintenance of records and management information.
Skills and Competencies
Essential:
- Knowledge of relevant legislation or guidelines including those surrounding Data Protection, Government Protective Marking, Disclosure, Freedom of Information legislation and guidance
- Proven ability to handle confidential and sensitive information, demonstrating the utmost integrity and professionalism.
- Proven and demonstrable commitment to fairness, diversity and inclusion, the successful candidate must complete unconscious bias training.
- Excellent Interpersonal skills.
- Demonstrate an ability to prioritise tasks.
- Ability to work to deadlines with high demand and to demonstrate flexibility.
- Must be willing to undergo and pass relevant vetting requirements to MV level.
- Experience of using Police systems.
- Good keyboard skills.
- Experience of working on own initiative and within a team environment.
- Able to demonstrate effective partnership working with other departments and agencies.
Desirable
- Able to manage own workload with limited supervision and an ability to recognise when support is required from the line manager.
- Able to offer support with more complex processes in order to resolve problems.
- Undertake additional responsibilities outside of the core role, e.g. support project work
For more information please contact Insp Amy Lloyd (amy.lloyd@westmidlands.police.uk) or Vetting Supervisor Lucy Marklew (lucy,marklew@westmidlands.police.uk)
Vetting:
Successful applicants will be required to pass Management Vetting and Counter Terrorism Clearance prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical:
Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test.
Hours and Location:
The working hours are 0800 x 1600 (Monday to Friday) and the role will be based in Lloyd House, Birmingham.
Interview
Interviews:- will take place on week commencing
Benefit Statement:
By choosing to join West Midlands Police you will receive an enhanced benefits package including:
• Fair remuneration with progression opportunities and access to a very competitive pension scheme.
• Enhanced annual leave in addition to public holiday entitlements.
• Discounts across travel, parking, daily costs of living and leisure activities.
• A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs.
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"