Clinical Governance Manager (Occupational Health & Wellbeing) - 12-Month FTC/Secondment
At West Midlands Police (WMP), we are committed to creating an environment that invests in, values, and improves the health and wellbeing of our people. The role of the Occupational Health & Wellbeing unit is pivotal in delivering this commitment to achieve and attain a workplace culture where the wellbeing of our people is reflected in all that we do. With that in mind, in December 2024 our in-house Occupational Health and Wellbeing department welcomed a new Head of Occupational Health & Wellbeing. During 2025 the department has made some changes to improve and enhance the multi-disciplinary services we provide for an organisation which is the second largest Police force in the country, with over 7,500 officers and 3,500 police staff.
Are you interested in clinical governance? Do you have what it takes to to support West Midlands Police provide a safe, efficient, effective and quality service to the communities of the West Midlands? Does our service improvement journey excite you?
We are seeking a full-time Clinical Governance Manager - Occupational Health & Wellbeing for a 12-month (fixed-term) period, to join our great in-house Occupational Health and Wellbeing team. It is a great opportunity for someone looking to join the Occupational Health & Wellbeing Senior Leadership Team to help shape the service we provide to both the officers and staff of West Midlands Police. You will hold a formal qualification in a relevant subject, and will be enthusiastic, organised, a good communicator, with a positive and flexible approach to work.
The successful candidate will work within the Department’s Senior Leadership Team (SLT), leading the Clinical Governance agenda/activities alongside the creation, development, and use of evidence-based policies, procedures, practices, to support the multi-disciplinary team in the provision of a Safe, Effective, Efficient, and high quality, Occupational Health and Wellbeing Service for West Midlands Police.
A robust induction plan will provide the successful candidate with all the necessary support and advice in the early stages of employment with West Midlands Police to ensure that they are best placed to undertake this critical role.
Skills, Knowledge and Experience
Essential:
- Registered Nurse (Adult (RNA or RN1) and/or Mental Health (RNMH))
- Occupational Health Qualification (Post Graduate Diploma or Degree)
- Extensive, full remit knowledge and experience of Occupational Health and Wellbeing service delivery.
- Up-to-date knowledge of evidence-based, industry best practice in Occupational Health and Wellbeing, including mental health and ergonomics.
- An expert understanding of complex and high-profile Health Surveillance/Fitness for Work programmes, with a developed understanding of the best approach to co-ordinate and deliver for organisations.
- An expert understanding of complex Occupational Health and Wellbeing activities, with a developed understanding of the best approach to co-ordinate and deliver for organisations.
- Ability to produce and deliver Occupational Health and Wellbeing related training / workshops in a variety of different mediums.
- Capable of responding to sudden changes in the Occupational Health and Wellbeing requirements while supporting core activity
- Capable of monitoring the Occupational Health and Wellbeing performance data, to understand any trends from the available data to proactively predict and react to the changing needs of the organisation.
- Understand inter-dependencies with other departments and how to promote professional relationships with key stakeholders
- Ability to co-ordinate, monitor and hold to account outside service delivery partners supporting with project work, and services enhancing the in-house Occupational Health and Wellbeing function.
- Passionate about all aspects of Occupational Health and Wellbeing (Inc. physical, emotional, spiritual, and mental health)
- Understand the performance related improvements that can be achieved by process changes, and what changes are required.
- Exceptional communication (written and oral) and interpersonal skills
- Influential (both up and down)
- Professional Critical thinker
- Flexibility towards work
- Inspirational, innovative, creative, collaborative, and focussed
- Able to build and maintaining strong relationships (including commissioning services and working with partners, suppliers, and expert advisers)
Desirable:
- Registered Occupational Health Nurse (Specialist Community Public Health Nurse (OH))
- Passionate about (Occupational Health and Wellbeing) specialism and will have strong listening, verbal, written and presentation skills.
- Specific qualification or work-based training in relation to Mental Health or Health and Wellbeing
- Previous experience of co-ordinating and delivering projects with an understanding of creating effective processes. Being structured, organised and able to work independently is essential.
- Experience of managing a team/people
- Strong background organising and delivering health and wellbeing focused activities
Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique position entrusted to them and the standards of professional behaviour we are required to uphold.
Vetting: Successful applicants will be required to pass Management Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical: Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.
Hours: The post holder will be required to work core service hours (Monday – Friday) with some flexibility on the hours of work to accommodate the service demands, this flexibility is with due regard to prevailing workloads and priorities. Working other hours, such as Evenings, Weekends and/or Bank Holidays may be required based on service need.
Location: Primarily based at Tally Ho!, Edgbaston in Birmingham, but travel within the force area may be required/necessary.
Contact: For further information regarding this role, please contact David O'Donnell at david.odonnell@westmidlands.police.uk.
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"