Police Contact Enquiry Officer


Posted on 6th Dec 2017
Thames Valley
Thames Valley South East

Police Contact Enquiry Officer

Are you looking for a job role where no two days will be the same? Where you will help provide a vital service to the public, which will often be in situations when they need it the most? If so Thames Valley Police are looking to recruit you to join as a Police Contact Enquiry Officer.

You will be the first point of contact to all enquiries from members of the public who attend or telephone the Police Station. You will also deal with internal customers and will provide a high quality customer service to all, in accordance with current legislation, policy and procedures. There will be general administration and the responsibility for dealing with the receipt and return of property.

You must have the ability to deal with difficult and potentially confrontational situations and must have excellent communication skills both written and verbal. Proven customer service skills are essential along with an ability to work unsupervised. You will have the ability to undertake physical Personal Safety Training and must be competent in the use of IT systems.

If you have any queries please contact People Services Recruitment Department on 0845 2 66 66 77 (internal 301 6500) quoting reference 15628.

 The closing date for enquiries and receipt of completed applications is Sunday 31st March 2019.

 

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