Witness Care Officer
Job Title: Witness Care Officer
Salary: The starting salary is £34,808, which includes allowances totalling £2,928.
The salary is broken down as £31,880 basic salary, which will increase annually until you reach the top of the scale £34,108 Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.
Location: Barking, Hendon, Holborn, Sidcup, Sutton, West Hampstead
This is an exciting time to be working as Witness Care Officer for the Metropolitan Police Service. In addition to large-scale transformation, there's the unique and ever-evolving challenge of policing London. This means that as a Witness Care Officer there are more opportunities for you to get involved with making London the safest global city in a time of unprecedented change within the UK's largest Police Service.
The Witness Care Unit is responsible for maintaining contact with victims and witnesses of crime and complying with the Victims Codes of Practice VCOP.
Candidates, please note that this is a full-time role, and the posting is for a minimum of two years except for moves on promotion.
Role Involves:
- Being a single point of contact for victims and witnesses who will be attending Court.
- Warning police officers, victims, and witnesses to attend Court.
- Informing victims and witnesses of the outcome of the case that they have been involved in post sentencing.
- Identifying where an enhanced service may be required (i.e., vulnerable victims of crime such as domestic abuse, serious sexual offences or those involving children or the elderly)
- Offering the services of support agencies to vulnerable and intimated victims and witnesses.
- Liaising with the Crown Prosecution Service and other key stakeholders such as the Probation Service and Witness Services.
- Completing assessments to identify individual needs.
- Liaising with the officer in the case for an assessment to be completed for individuals involved in serious offences.
- Recording all written and oral communications clearly and concisely and in a timely manner.
- Ensuring compliance with relevant legislation and MPS policies.
- Working until 6.00pm a rota basis.
All contact with Victims and Witnesses is via email and telephone and not face-to-face.
There are various IT systems that you will be required to use, training will be given, however you must be IT literate.
How to apply
To begin your career at the Met, please click the "apply now" button below. The application process requires a comprehensive online application form.
Completed applications must be submitted by 23:55 on 14th May 2025.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 3 weeks after closing.
Following application review, successful candidates will be invited to interview. Interview dates will commence 4 weeks after hiring manager review.