CTPNW - HR Administration Assistant - Grade B - Business Services Unit
Counter Terrorism Policing North West (CTPNW) is a five-force collaboration delivering Counter Terrorism (CT) services to our regional forces as well as forming part of the national CT Network. CTPNW’s mission is to work together to keep people safe from terrorism.
We are looking for a committed and outstanding individual who can support CTPNW in achieving its mission.
CTPNW are currently recruiting for an HR Administration Assistant.
We are looking for dedicated, committed and highly motivated individual to join our fantastic HR team.
Supporting the HR Resourcing and Recruitment teams, you will have the opportunity to develop your skills and your understanding of general HR Policy and processes.
This is the ideal role for anybody with a genuine passion for starting a career in HR and looking to develop their people skills.
About the Role
You will:
• Be the first point of contact for all HR related queries, ensuring that line managers, officers and staff are signposted and matters requiring further action are identified and escalated appropriately and promptly.
• Support the HR RMO to maintain and monitor relevant CTPNW mailboxes to ensure actions are progressed and recorded in a timely and effective manner.
• Support the HR RMO to ensure that vacancies are filled in a timely manner across the region. This includes providing the guidance and administration support to recruiting managers and liaising with recruitment teams across the Region.
• Support the HR RMO to provide administration and advice in relation to recruitment agencies and agency staff ensuring that correct procedures are followed when staff are recruited from this source.
• As directed by the Senior HR Officer and HR Senior Partner, to work closely with the team to produce and maintain accurate HR management information/statistics for internal and external key stakeholders, e.g. sickness reports.
• To organise and prioritise workload allocated by the HR Senior Officer ensuring all queries are dealt with in a timely, accurate manner.
About You
You will be:
• Capable of dealing with issues in a confidential and discreet manner.
• The ability to produce written work of a high standard of accuracy.
• Demonstrable experience of working to deadlines and manage personal workload.
• Have a good standard of punctuality and attendance.
• The ability to work autonomously
• A sound understanding of Microsoft office packages
This is a hybrid role split between working from home and our Manchester office, with the occasional requirement to travel to other locations within the North West. Flexibility will be required to come into the office more frequently when required.