IT Associate Service Relationship Manager
Looking for a role where your work truly matters? Join us and help build safer, stronger communities across the three counties we serve.
The main purpose of the role is to proactively manage the day-to-day operational contract and supplier management for a portfolio of suppliers and services provided by
contracted service tower providers. Responsible for developing the ongoing relationship with the partners and suppliers in your portfolio and liaising with them to maintain a high level of end user experience at all times identifying impact on service support and user service experience. Collaborating closely with the Operations Manager, Service Manager and Technical Support staff to deliver service objectives, commercial arrangements, service levels, performance and outcome levels agreed.
- Associate Service Relationship Manager is a hybrid (mix of home & office working) role
- This is a CV only process – please ensure your employment history is up to date.
The closing date for this post is 12 noon on Monday 19th January 2025
Why work for us?
- 28 days Annual leave (increasing to 33 after 5 years’ service) + bank holidays
- Generous pension scheme
- Health and wellbeing, occupational health services, staff networks and an Employee Assistance Programme.
- Police Mutual, affordable private healthcare and other savings.
- Gym membership discounts.
- Discounts on Electric Vehicles and Cycle to work scheme.
- Register for a Blue light card – over 15,000 discounts from large national retailers.
To read more about the added benefits and rewards of working for West Mercia Police, please go to our website.
- We embrace diversity and welcome applications from everyone.
- We are also happy to talk flexible working where it is suitable for the role.
If you require any support to complete your application or you have any questions please contact the recruitment team on 01905 718444 (press option 1 then 5) or email BOC.staff.recruitment.team@westmercia.police.uk (internally please use myBop)
Internal applicants who need redeployment will be offered positions ahead of other candidates, subject to them passing a selection process
We know that people from underrepresented backgrounds may hesitate to apply unless they meet every single requirement. We don’t want that to be a barrier for suitable candidates. If you meet the majority of the criteria and are excited about this role, we encourage you to apply. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can thrive.
*Photo ID will be required at interview so please follow this link if you do not have a photo driving licence or passport (can be expired)