Administration Officer - Performance and Improvement Oversight Team
Greater Manchester Police is one of the largest police forces in the UK and is responsible for keeping its diverse population of almost three million people safe.
Greater Manchester is a vibrant region in the Northwest, spread over more than 1,200 sq km. Split over 10 metropolitan districts, it is billed as the most diverse city in Europe, whose residents draw on and contribute to its rich cultural legacy and collectively speak up to 200 different languages.
Recently awarded the ‘most improved force in the country’ after its latest police effectiveness, efficiency and legitimacy (PEEL) inspection in 2023, Greater Manchester Police remains committed to doing the basics of policing brilliantly, protecting the public, supporting victims and ensuring its workforce reflects the communities it serves.
GMP recognises that having a diverse workforce makes it more approachable and relevant to the public, and so we welcome applications from everyone.
Are you highly organised, proactive, and looking for a role that offers strategic exposure across Greater Manchester Police? The Performance and Improvement Oversight Team is seeking an enthusiastic Administration Officer to support performance improvement processes and contribute to the smooth running of key projects and meetings across GMP, in particular the Performance Review Meeting (PRM) for District and Branches.
This is a fantastic opportunity to work at the heart of performance and improvement activity, with regular engagement across districts and departments, including attendance at SLT performance meetings and collaboration with Chief Officer PAs. This role is full-time with agile working options available.
Key Responsibilities:
• Attend PRMs across GMP to take minutes, record actions, and follow up on outcomes.
• Provide administrative support to the team, including updating planners, calendars, and managing the team inbox.
• Create and maintain performance packs, basic data tables, and charts to support reporting.
• Liaise with Chief Officer PAs to arrange calendar invites and book meeting rooms.
• Support onboarding and induction processes for new team members.
• Maintain and update SharePoint libraries and publish team-related content to the intranet.
• Assist with workshops and performance improvement programmes.
• Provide general clerical support including document formatting, filing, and stationery management.
What We’re Looking For:
• Strong administrative experience, ideally within a performance or project-focused environment.
• Proficiency in Microsoft Office, especially Excel, Word, Outlook, and SharePoint.
• Excellent communication and organisational skills.
• Ability to work independently and as part of a team.
• Willingness to travel across GMP sites as required.
• A flexible and agile approach to working, with opportunities to work remotely where appropriate.
Why Join Us?
• Be part of a team driving strategic improvement across GMP.
• Gain exposure to senior leadership and district-level performance activity and build on your knowledge and skills in performance, performance management, and project skills.
• Benefit from agile working arrangements to support work-life balance.
• Develop your skills in a dynamic and supportive environment.
If you’re ready to make a meaningful contribution to performance and improvement across GMP, we’d love to hear from you.
As well as offering the chance of a rewarding career, there are other benefits to working for GMP:
• Generous annual leave entitlement of 24 days, plus bank holidays, rising to 29 days after 5 years, and 32 after 10 years of service.
• A competitive salary
• Annual pay rise
• Generous Pension
• Maternity/paternity leave
• Healthcare and wellbeing support
• Opportunity to join GMP’s Sports and Social Club which offers a range of sporting activities
• Emergency services blue light card discount
• Cycle Scheme
• Car Lease Scheme - Fleet Solutions offer the leading salary sacrifice lease car scheme for the NHS and other public sector organisations please paste this link into your browser for further details Fleet solutions (nhsfleetsolutions.co.uk)