Fleet Stores and Warranty Supervisor
Fleet Stores and Warranty Supervisor – Hertfordshire Constabulary
About Hertfordshire Constabulary
The constabulary employs over 3,800 officers and staff and 300 PCSOs and Special Constables.
We are a modern, proactive, and flexible police force. We put the communities we serve first and are there for victims when they need us most.
We are now hiring for a Fleet Stores and Warranty Supervisor to manage the parts supply, processes, and staff in our stores department.
It is important to us that we represent our local communities within Hertfordshire.
Everyone at Hertfordshire Constabulary takes personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences, and can be themselves. We are committed to providing workplace adjustments wherever needed so everyone feels welcome and can flourish.
Why join Hertfordshire Constabulary?
By joining us as a Fleet Stores and Warranty Supervisor, you will receive a vast range of opportunities and benefits. Some of these include:
- Starting pay: £32,613 rising with service up to £41,487
- Hours: 37 per week, Monday to Friday (8am–4pm), finishing early on Fridays
- Flexible working requests can be made, e.g.:
- Annual leave: 25 days, rising to 30 days after ten years’ service
- Local Government Pension Scheme
- Opportunities for development and further study
- Employee Assistance Programme providing free and confidential counselling, financial and legal advice
- Long Service Awards
- Blue Light Card
- Force Lottery – purchase shares and win prizes
- Sports and Social Club
- Cycle to Work scheme
- Employee Welfare Fund
- Access to Unison
…and more!
What does the Fleet Stores and Warranty Supervisor role involve?
You will be working within a small team of people. We are a hard-working and committed team, and this role is important because we are responsible for keeping our fleet of 560 operational police vehicles on the road. Every day is different whatever your role in policing, so here’s an overview of your day-to-day responsibilities:
- Manage stock/parts levels, procurement, and stock control to maintain vehicle availability
- Oversee warranty claims processing and liaise with suppliers to maximise financial recovery
- Ensure compliance with Health & Safety and internal policies in stores operations
- Supervise and lead the dedicated team of stores administrators
- Build and maintain strong working relationships with manufacturers and suppliers
- Work closely with the Senior Leadership Team to ensure we operate as efficiently and effectively as possible
- Review existing policies and procedures to ensure they are fit for purpose
Are you the right person for the Fleet Stores and Warranty Supervisor position?
It is important to us that we hire someone with the right values and attitude that align with ours. Whether officer or staff, we are serving the public, and the Policing Competency and Values Framework underpins everything we do. We are also looking for you to:
- Have great attention to detail
- Be proactive and use your initiative
- Take a solution-focused approach to any query or task
- Be a team player
Interested?
If you think this could be the role for you, we encourage you to apply today.
If you have any queries, you can contact the recruitment team via recruitment@bch.police.uk.
To reach the hiring manager, contact Richard Lilley via richard.lilley@herts.police.uk or 07894 810003.
Additional Advert Information
- Internal Applicants
To apply for this role, internal applicants must have successfully completed their probationary period.
If you qualify as an internal candidate within the advertising force, you may upload either your CV or the internal role summary form attached to this advert.
- Vetting Process
Please note that, as part of the vetting process, the BCH Vetting Unit may need to contact your current line manager for a Supervisor Appraisal. This requirement aligns with the 2025 National Guidelines for Vetting (APP 6.5.18).
Examples of when this may apply include:
- Transferring to another force
- Renewing vetting clearance
- Moving into a role requiring MV clearance (even if you currently hold MV clearance)
- Moving into or working in a role involving close contact with vulnerable individuals
If any of the above apply to you, please expect your line manager to be contacted when you submit your vetting application.
- Redeployment and Redundancy
This vacancy is open to employees at risk of redundancy and will remain available to redeployees until a final offer has been agreed and accepted.
Redeployees at risk of redundancy will take priority over all other applicants at any stage of the recruitment process. If successful, redeployees will remain on their home force’s terms and conditions.
- Role Profile
We recommend downloading and saving a copy of the role profile, as it will no longer be accessible once the advert closes.
- Commitment to Inclusion
As a Disability Confident Leader, we are committed to creating an inclusive workplace where everyone feels respected, valued, and able to be themselves. We provide workplace adjustments wherever needed so that all colleagues can thrive.
If you have a disability and meet the minimum criteria for the role, you will be guaranteed an interview under the Offer an Interview Scheme.