Support Administrator - CARM (Computer Aided Resource Management) M06 Public Order Command - 01
Job Title: Support Administrator - CARM (Computer Aided Resource Management) M06 Public Order Command - 01
Salary: The starting salary is £34,808 which includes allowances totalling £2,928.
The salary is broken down as £31,880 basic salary, which will increase annually until you reach the top of the scale £34,108 Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.
Location: Lambeth
This is an exciting opportunity to join the CARM Support Team as a CARM Support Administrator within the Metropolitan Police.
MO6 is a multi-faceted OCU that not only plans and delivers all policing plans in response to spontaneous and pre-planned events in London, we are also responsible for the delivery of all CARM related work such as yearly roster renewals, shift pattern changes, the movement of staff around the MPS, CARM access, overtime, pay queries and the management of annual leave and rest days.
The Role
As a CARM Support Administrator you will work closely with your supervisor and team colleagues to play a key role in supporting & dealing with all CARM related enquiries across the MPS providing accurate and timely support to officers and staff through the CARM system. The role ensures that duty planning, overtime, annual leave, and pay-related matters are administered effectively, enabling the Public Order Command to deliver operational policing with confidence.
Working for the Met doesn’t have to mean patrolling the streets. Just as important as our uniformed officers is our 14,000-strong team of professional and support staff working behind the scenes. It’s these skilled people who provide the organisational capability to police London.
Duties and Responsibilities
- Grant and maintain access permissions for CARM, ensuring appropriate access aligned to role and rank so staff can fulfil their duties.
- Resolve overtime, regulation, and pay queries, ensuring accurate reflection in CARM to support correct payroll outcomes.
- Manage annual leave queries and adjustments, including yearly carryovers, to maintain workforce availability and compliance with regulations.
- Process cancelled rest days or time off in lieu (TOIL) so that officers receive accurate entitlements.
- Work with Digital, Data and Technology (DDaT) to resolve system issues, ensuring service continuity.
- Collaborate with police officers, staff, HR, Payroll, and the Police Federation to resolve enquiries and maintain compliance with policy.
- Maintain accurate records and spreadsheets, ensuring data integrity and audit readiness.
- Provide advice and guidance on duties-related regulations, supporting officers and staff to understand their entitlements.
- Contribute to continuous improvement of CARM-related processes to enhance service delivery.
How to apply
To begin your career at the Met, please click the "apply button “. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.
Completed applications must be submitted by 23:55 on 31st December 2025.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager.
Following application review, successful candidates will be invited to interview.