Recruitment & Onboarding Officer - Counter Terrorism Policing

Closing date: 23rd November 2025 11:59pm

Salary: £27,747 – £31,296

Grade: 4

The Counter Terrorism Policing (CTP) network stretches across the UK. We work alongside our partners to thwart terrorist planning and help bring perpetrators to justice.

Our multi-functional Business Services team supports the operational delivery of CT policing across the wider West Midlands region (CTPWM) through the key themes of Employee Resourcing, Facilities & Estates and Finance.

Based at our modern offices near to Birmingham International Airport, this role is offered as full time. You will work Monday to Friday from 8am to 4pm, but an element of flexibility is necessary to meet business needs.

The role

Our aim is to attract, hire and retain the best employees whilst building relationships with both candidates and stakeholders, to support the growth of a talented workforce for the future. As a Recruitment and Onboarding Officer you will be involved in all aspects of the recruitment process, including managing the candidate journey from application through to onboarding.

Working alongside the Employee Resourcing Supervisor, you will provide an effective and efficient service in relation to recruitment processes, using your excellent customer service and communication skills. A high level of accuracy and attention to detail is essential to ensure and uphold excellent service delivery and quality.

Responsibilities

Ensuring recruitment advice is accurate and processes are adhered to in line with Force policy.
Composing adverts for all CTPWM vacancies and uploading onto the system.
Ensuring all role profiles and job adverts are accurate and kept up to date.
Liaising with Line Managers to prepare the paper-sift matrix, ensuring scoring is fair and consistent.
Reviewing the interview questions for all roles to ensure they are kept relevant to role, ensuring fairness across all interviewing processes.
Be a panel member during the paper-sifting/interviewing/assessing stage of the recruitment process when required.
Completing all administrative duties in relation to the recruitment process.
Challenging ineffective processes and highlighting better ways of working, creating new improved systems when required.
Ensuring all elements of the Recruitment and Selection policies are open and transparent.
Promoting the Force Positive Action Plan within CTPWM Recruitment processes.
Produce Management Information with regards to CTPWM recruitment processes.
Liaising with Employment Agencies regarding contractors.
To proactively monitor the establishment and succession planning to ensure all vacancies are identified and the relevant action is taken.
Carry out any other duties corresponding with the purpose and grading of the post that may from time to time be determined.

Skills and competencies

Essential

Proven competency in Microsoft applications (i.e. Word, Excel & Powerpoint).
Highly developed communication skills both verbal and written. Acts in a collaborative way that engages with people at all levels to understand their requirements and effectively respond.
Excellent customer service skills, both written and verbal.
Highly motivated & resourceful with effective organisational skills.
Possess a high degree of accuracy and attention to detail.
Able to work effectively as part of a team and deliver results.
Effective time management skills with the ability to prioritise and manage own workload.
Experience of producing useable performance and management information.

Desirable

Knowledge of West Midlands Police HR and Duty Management policies.
Experience of Oracle Fusion and Oracle Recruiting Cloud or a similar recruitment ATS.

Security Clearance

⚠ This post requires British nationality (some dual nationalities may be ineligible) and Enhanced Security Check clearance. You will need to undergo additional security clearance checks, with the offer of employment being conditional on obtaining all of the necessary security clearances.

There are limitations on travelling to a small number of countries once in post.

Diversity & Inclusion

We maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities, whilst protecting them from harm.

Counter Terrorism Policing is always working to build upon our diverse workforce to reflect the country we serve. An inclusive culture enables us to do things differently, working in ways that meet individuals’ needs, flexing working patterns to ensure work-life balance is healthy so that we deliver the best for the organisation.

We are a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a Disability Confident Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example, in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

Advertisement Closing Date

We reserve the right to close this advertisement early if the maximum volume of applications has been reached. Candidates with unsubmitted applications will not be informed prior to the advert closing.

Please do not attach a CV/covering letter as these will not be used during the application process.