Life Events Delivery Support Manager
Job Title: Life Events Support Manager
Salary: The starting salary is £38,926, which includes allowances totalling £2,928.
The salary is broken down as £35,998 basic salary, which will increase annually until you reach the top of the scale £38,523 Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.
Location: Kilburn
The Role
Working for the Met doesn’t have to mean patrolling the streets. Just as important as our uniformed officers is our 14,000-strong team of professional and support staff working behind the scenes.
We are looking for a Life Events Support Manager to contribute to the delivery of services such as workplace adjustments, dyslexia assessments, parental support programme and job share across the Met. This is a key role in ensuring that our colleagues receive the right support, enabling them to thrive at work.
You will support the day-to-day management of various activities within the Life Events team, liaising with colleagues and external providers, and ensuring compliance with legal requirements. You’ll support the Life Events Delivery Managers to deliver various HR services, helping them to provide a consistent, supportive, and legally compliant service.
What you’ll do
- Support the delivery of workplace adjustments to ensure consistency, accessibility, and timely support.
- Oversee recovery of funding for Access to Work claims.
- Support the internal dyslexia assessment service, including monitoring engagement and compliance.
- Support the delivery of the parental support programme and the roll out of Job Share throughout the Met.
- Work with stakeholders across HR, Health & Safety, DDaT and external partners to maintain strong relationships and improve service delivery.
- Promote awareness of the Life Events services through clear communication and engagement activities.
- Use data and employee feedback to evaluate services and drive continuous improvement.
We don’t expect applicants to have every desirable skill listed, so if you meet the essentials, we’d love to hear from you.
What we can offer you
You’ll also enjoy excellent benefits, including:
- 28 days annual leave plus bank holidays (rising to 33 days after 5 years’ service)
- Civil Service pension arrangements
- Interest-free season ticket loans
- Membership of Met sports and social clubs
- Flexible working options
London is one of the most exciting and diverse cities in the world – and policing it is no easy task. It takes people from all backgrounds, with a wide range of skills and experiences, to keep London safe.
How to apply
The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.
Completed applications must be submitted by 23:55 on 27th November 2025.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 1-2 weeks after the vacancy has closed.
Following application review, successful candidates will be invited to interview. Interview dates will commence 1-2 weeks after the hiring managers review.