Specialist Technical Support Level 3 (RPA Developer)
Looking for a role where your work truly matters? Join us and help build safer, stronger communities across the three counties we serve.
The main purpose of the role is to work as a member of the Specialist Technical Support Team and providing some local supervision of work colleagues as required, contributing to an efficient and effective Customer Service, ensuring a quality end to end ICT Service for West Mercia Police. To provide a high level of technical support across West Mercia Police, both to internal customers and to external customers ensuring the department is offering the best level of service in terms of ICT services,
specialist applications and equipment
- The Specialist Technical Support Level 3 (RPA Developer) role is a hybrid (mix of home & office working) role
- This is a CV only process – please ensure your employment history is up to date.
A desirable criteria for this is a knowledge of Robotic Process Automation tools such as BluePrism, basic understanding around programming and a strong understanding of being able to convert business processes into automation.
The closing date for this post is 12 noon on Monday 17th November 2025
Why work for us?
- 28 days Annual leave (increasing to 33 after 5 years’ service) + bank holidays
- Generous pension scheme
- Health and wellbeing, occupational health services, staff networks and an Employee Assistance Programme.
- Police Mutual, affordable private healthcare and other savings.
- Gym membership discounts.
- Discounts on Electric Vehicles and Cycle to work scheme.
- Register for a Blue light card – over 15,000 discounts from large national retailers.
To read more about the added benefits and rewards of working for West Mercia Police, please go to our website.
- We embrace diversity and welcome applications from everyone.
- We are also happy to talk flexible working where it is suitable for the role.
If you require any support to complete your application or you have any questions please contact the recruitment team on 01905 718444 (press option 1 then 5) or email BOC.staff.recruitment.team@westmercia.police.uk (internally please use myBop)
Internal applicants who need redeployment will be offered positions ahead of other candidates, subject to them passing a selection process
*Photo ID will be required at interview so please follow this link if you do not have a photo driving licence or passport (can be expired)


