Assistant CTOC Building Manager – Band D – Local Support Services – Counter Terrorism Policing HQ
Job Title: Assistant CTOC Building Manager – Band D – Local Support Services – Counter Terrorism Policing HQ
Salary: The starting salary is £38,926, which includes allowances totalling £2,928.
The salary is broken down as £35,998 basic salary, which will increase annually until you reach the top of the scale £38,523. Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.
Location: West Brompton
Job Description
As a member of the Local Support Services Building Management team CTPHQ, this role provides locally based hands-on support to the delivery of FM and property related services at CTOC (ESB). This role is important in maintaining an exemplary service to senior officers, staff and Partners in the most significant, operationally critical and highly sensitive building.
Reporting to the CTOC Building Manager, this role is based in CTOC supporting the delivery of all soft and hard FM services; working closely with operational police officers, Staff and Partners; monitoring compliance with all relevant Health & Safety (H&S) and related regulation; helping to improve utilisation and working practices through monitoring the adoption of ‘smarter working’; utilisation and providing onsite support for all people moves and related activities.
This role will be expected to work collaboratively across multiple FM, Supplier and customer groups.
Key Skills
Under the direction of a the CTOC Building Manager, deliver building, infrastructure and occupancy related services for CTOC
Build and maintain positive relationships with all occupying units, including:
- Work closely with all occupying units, developing relationships at appropriate levels
- Maintain a visible presence throughout the building at all times
- Support as required on all building and infrastructure related issues, providing users with confidence in the effective running of those buildings
Support the planning, preparation and execution of moves as required, including but not limited to:
- Carry out targeted utilisation and locker surveys to inform desk assignments, workplace design and move planning
- Assist in the audit of existing storage and other facilities
- Support completion and delivery of change requests approved by Estates Board.
- Act as one of the CTOC change gatekeepers
- Support the moving units in planning and preparing for the move day
- Work with other MPS/Partner groups (e.g. DDAT) to help put in place a comprehensive move plan that covers all relevant equipment and technology
- Support recycling, shredding and waste disposal
- Manage the provision of move related logistics, such as crates and the move process itself
- Assist with the preparation of the receiving site, as required
- Manage the clearing and tidying of emptied workplaces
- Where required and under management direction, organise and co-ordinate the involvement of the supply chain to support relocation activity
Support building management and FM services delivered on site, including:
- Support the provision of hard and soft FM services to ensure effective building maintenance, working with FM colleagues, the FM Integrator and supply chain as appropriate and maintenance contractors.
- Follow the booking process for maintenance contractors, adhering to security requirements.
- Give particular focus to ‘front of house’ services such as parking management and shared area cleanliness / quality to ensure CTOC gives a world class and professional impression to all occupiers and visitors
- Support planned preventative maintenance programmes as required, including planned shutdowns of service and infrastructure
- Inform occupiers of the reporting procedures for building and infrastructure faults
- Give service or maintenance issues prompt attention, resolving them within agreed timescales
- Support the implementation of any estate wide FM strategies and policies
- Support the implementation of building related security changes and new solutions
- Maintain a flexible and mobile approach, proactively taking responsibility for assigned tasks as required by the CTOC Building Manager
Contribute to Health & Safety and regulatory compliance, including:
- Complete daily safety tours and periodic inspections and report using agreed templates, covering all regulatory requirements according to a given schedule
- Support the inspection activities of specialist inspectors in H&S and other disciplines, e.g. water, waste, fire, electrical
- Monitor H&S and environmental management systems, working closely with occupiers as required
- Follow CTOC and MPS procedures related to H&S, ensuring regulatory compliance at all times
- Facilitate and support an annual fire evacuation
- Monitor all works for the correct H&S arrangements and report exceptions
- Contribute to achieving relevant H&S and environmental management and performance standards
- Keep the CTOC Building Manager informed of progress and issues at all times.
Vetting
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.
This post requires British nationality (some dual nationals may be ineligible) and an Enhanced Security Check (eSC)/Developed Vetting (DV) clearance.
As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process. Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage.
Confidentiality Agreement
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our Employee Commitments
Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.
Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.
Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).
How to apply
To begin your career at the Met, please click the "apply now" button below. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.
Completed applications must be submitted by 23:55 on 12th November 2025.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 2 weeks from the closing date.
Following application review, successful candidates will be invited to interview. Interview dates will commence 2 weeks after hiring manager review.