HR Shared Service Centre Team Leader
Role: HR Shared Service Centre Team Leader
Department: HR & Learning
Location: Carbrook
Salary: £31,296 - £35,526
Hours: 37
Contract Type: Permanent
Following a recent review of the department an exciting opportunity has arisen with the HR and Learning Department (previously People & Organisational Development) for a HR Shared Service Centre Team Leader.
If you are looking for a role where you want to be empowered and valued to deliver your professional skills, then there is no better opportunity. We are seeking talented individuals, with diverse experiences and backgrounds, to join us and shape our future.
These are a newly created role, which sits in the HR Shared Service Centre. The successful applicants will be instrumental in bringing together three, presently, separate teams namely HR operations, Recruitment and Workforce Planning ultimately into one multifunctional team.
A key part of this role will be in leading, motivating, developing and performance a team of assistants, ensuring the delivery of high-quality HR transactional and admin services to the force. In addition, you will be responsible for responding to the complex queries escalated by the team. The post holder will be required to provide advice and guidance to colleagues across the force and also external applicants who may be progressing through the recruitment process.
In addition to managing a team of staff the post holed will be required to work collaboratively across HR and Learning, as well as other key stakeholder inc. Finance/Payroll, Pensions, OHU, Recruitment, Vetting, Strategic Workforce Planning, HR Advisors.
The role will work on an agile approach, including working from the HR & Learning base at Force Headquarters, Carbrook, with our customers across the Force area and working from home. The position will be Force wide covering areas across South Yorkshire therefore individuals must be flexible and be able to travel across sites as required
Skills and experience:
The successful candidate will be able to provide evidence of the essential criteria as outlined in the role profile, will have previous experience of working in a generalist HR function and ideally will be educated to CIPD level 3 or have significant relevant HR experience. The individual will have the ability to use their own initiative and have an understanding of the importance of a customer centric approach. In addition they will have previous line management experience.
Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview
For more detailed information relating to the role, skills and experience for this role, please click here to view the role profile
Smarter ways of Working:
South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community.
There are 3 different categories as part of this which are: Fixed, Field and Hybrid.
This role has been evaluated as a hybrid role.
Hybrid: Applicable when the work can be undertaken at any location, whether that be a SYP building or from home.
Vetting Level:
The vetting level for this role is Management Vetting (MV). If successful your vetting will be reviewed and uplifted. For further information please contact the Vetting Unit on Force_Vetting_Unit@southyorks.pnn.police.uk
Contact details:
For further information about the role, please contact: Rachael Johnson on 07775 031636
Closing Date: 9th November 2025
Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.
How to apply:
Please click ‘Apply’
Candidate Information:
Please note that, should you be successful at the interview stage and before appointment, the relevant pre-employment checks are required. These include references, medical clearance, vetting clearance and sickness absence criteria check.
Diversity & Inclusion:
Applications are particularly welcome from female and ethnic minority candidates.
It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome applications from these valuable underrepresented groups.
If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk
In addition, we will look to support anyone who requires Part Time/Job share working hours.
Documents to Review:
For the Police Staff Recruitment Vetting Handbook - Please Click here
For Application Guidance and Tips - Please Click Here
For the FIT Values of South Yorkshire Police - Please Click Here
View our recruitment video: