Action Plans Officer - HC622582
Job Title: Action Plans Officer - HC622582
Location: Vickery Building, Southern Support and Training Headquarters, Netley
Salary: Scale 6, £32,247.00 - £34,329.00 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: Friday 31st October 2025 at 23.59 hours
About the role
The successful candidate will create and maintain the Constabulary action plans, information files and contingency plans. To advise the management team in relation to them to ensure that resources are utilised in the most effective and efficient way. This will include liaison and communication with external agencies and internal staffFor more information please see the role profile
Key Responsibilities
- To receive and make telephone calls and take appropriate action in accordance with force and divisional policies
- To liaise with external agencies.
- To interrogate and update the Command and Control System.
- To interrogate and where appropriate, update other force information systems.
- To undertake authorised searches in respect of a range of computerised database systems.
- To receive and send e-mail messages and information via internal systems and the Internet.
Essential Qualifications
Essential Experience
Proven experience of working in office administration, with frequent people contact particularly on the telephone including handling difficult callers and sensitive matters. Experience of working in a pressurised and reactive environment. Familiarity with computerised systems including regular use of a keyboard
Competencies and Personal Qualities
We collaborate Level 1
We analyse critically - Level 1
We are Innovative and Open Minded - Level 1
Candidates Guidance for Completing Application Forms
Contact details for an informal discussion
Please contact the Recruitment team at police.recruitment@hampshire.police.uk or on 02380 451611
Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.
Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.
Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the constabulary. We actively encourage applications to be made on a full time, part time or flexible working basis.
The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting: positive.action@hampshire.pnn.police.uk
The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.