Multi Agency Screening Team (MAST) Administrator
Location: Headquarters, Northallerton and North Yorkshire Council, Northallerton
Contract: Permanent | Full time
Hours: 37 hours, Monday – Thursday 8.00am – 4.30pm and Friday 8.00am – 4.00pm
Salary: £23,748 - £25,626 (Scale 2/3)
Closing Date: 9am on Tuesday 21 October 2025
About the Role
As a MAST Administration Officer, you will play a key role in supporting North Yorkshire Police’s safeguarding efforts. You’ll be responsible for a wide range of administrative tasks that help ensure vulnerable children and adults receive timely and effective support. From managing sensitive data to liaising with schools and partner agencies, your work will directly contribute to the protection and wellbeing of those most at risk.
About the Multi Agency Screening Team (MAST)
We are a collaborative unit involving Social Care, Police, and Health professionals. Our purpose is to securely share information and make informed decisions about safeguarding and early help. MAST ensures that children, young people, and vulnerable adults receive consistent, coordinated support across agencies.
Key Responsibilities
- Share daily safeguarding notifications to schools via Op Encompass, respond to enquiries, and act as the single point of contact for NYP
- Conduct system checks (NICHE, PNC, partner databases) at the direction of safeguarding Detective Sergeants to identify potential risks
- Create and manage records on NICHE, including vulnerability flags and new occurrences
- Review, prioritise, and report on Public Protection Notifications to support safeguarding decisions and service improvement
- Liaise with schools, external agencies, and the public via phone and written correspondence
- Manage office supplies, calendars, meetings, and general office operations
- Collate data and produce reports for internal and external stakeholders, including performance statistics and demand tracking
Essential Skills and Experience
- Strong communication and interpersonal skills across diverse platforms
- Excellent customer service and relationship-building abilities
- Proven experience handling confidential and sensitive information
- High-level organisational and time management skills
- Ability to manage process-driven workloads under pressure
- Confidence working independently and collaboratively within a team
- Proficiency in Microsoft Office and other IT systems
- Willingness to undertake PNC training upon starting
Desirable
- Experience in a safeguarding or multi-agency environment (training provided if not)
Why Join Us?
Working for the emergency services is both meaningful and impactful. At North Yorkshire Police, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive. Please visit our website to learn more about our organisation.
We’re also proud to provide a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth:
- Local Government Pension Scheme – secure and competitive retirement planning
- Salary Sacrifice Car Scheme – access to affordable vehicle leasing options
- Generous Annual Leave – 24 days rising to 30 with length of service, plus bank holidays
- Blue Light Discount – enjoy savings at major retailers and services
- Access to Trade Union Membership – opportunity to join UNISON
- Inclusion & Diversity Networks – connect with colleagues and contribute to a culture of belonging
- Health & Wellbeing Services – access to resources that support your physical and mental health
To be considered for this role, applicants must meet the following requirements:
- You must have the right to work in the UK, with no restrictions on your employment
- Internal applicants must have successfully completed their probation period
- Meet residency requirements for vetting:
o MV Level Vetting – minimum 5 years UK residency
Your Application
North Yorkshire Police is an equal opportunity employer. We are committed to creating an inclusive and supportive working environment. If you require any reasonable adjustments during the recruitment process or within your role, please declare this within your online application. A member of our team will contact you prior to your interview to ensure appropriate support is in place.
Safer Recruitment
North Yorkshire Police is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safeguarding is a core part of our recruitment process, and we expect all applicants to share this commitment. All successful candidates will undergo a thorough recruitment process and must obtain satisfactory pre-employment clearances before commencing employment, including satisfactory Vetting or DBS checks, references, and a medical assessment, including absence history. Adherence to our safeguarding policies and procedures is essential.
Ready to Apply?
As part of our selection process, we’ll assess your skills and experience against the requirements of the role. We therefore encourage you to take your time to tailor your application, ensuring your responses align with the job advert and role profile.
For more information, please contact Maria Furness, DS Vulnerability Assessment Team (VAT) or Matthew Reeve, DS Vulnerability Assessment Team (VAT)
Interviews are provisionally scheduled to take place at the end of w/c 27 October into w/c 3 November 2025
We look forward to receiving your application!