Firearms Licensing Officer (FLO)
About us
At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whether you’re just starting your career or looking to advance, Wiltshire Police offers a range of opportunities to grow and develop. Join us, and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe.
Wiltshire has lots of layers - prehistoric stones, wartime bunkers, secret trails and hidden churches. But behind all of that, keeping our community safe across the years are generations of quiet police work. Some of it heroic, some of it worrying, but all of it real.
We’re proud to be an Equal Opportunity employer, and we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone.
If there are any adjustments we could make to the recruitment and selection process to support you, please let us know
About the role
We are currently seeking a dynamic, professional team player to join us as a Firearms Licensing Officer, where you'll play a vital role in public safety and responsible firearms management. As the first point of contact for enquiries and applications, you'll handle a wide range of case from straightforward to complex
What you will be doing
- Applicant assessment - Gathering intelligence and assessing risk, liaising with GP's and other professional referees to determine suitability
- Conducting background checks on applicants, certificate holders, associates and referees researching local and national policing databases
- Support the management of the department’s shared email inbox, ensuring that incoming queries are acknowledged, responded to appropriately
- Provide assistance with the production of Firearm and Shotgun certificates
- Act as the first point of contact at the Firearms Licensing reception desk
About you and your experience
- You must have experience of working with the general public (customer service, or other customer facing role)
- You must have experience of storing and maintaining confidential information
- Experience of policing, legal, licensing environments would be advantageous for this role
What we offer
• Excellent career development opportunities
• 25 days annual leave plus bank holidays, rising to 30 days
• Hybrid working
• Flexi hours scheme
• Free On-Site Gym membership
• Physical and mental well-being support
• Generous Pension scheme
Please note, all roles will be subject to a vetting procedure, some roles due to the nature of their work, will require additional security clearance.
Depending on the number of applications received, we reserve the right to close this role early.
We are proud of being a truly inclusive organisation who provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence.