Victim Liaison Officer
West Mercia Youth Justice Service operates across Herefordshire, Shropshire, Telford and Wrekin and Worcestershire, covering a youth population of approximately 112,800 (10 to 17 year olds). The service is hosted by the Office of the West Mercia Police and Crime Commissioner on behalf of the four local authorities and is currently the only youth justice service in such a hosting arrangement nationally. Services are delivered from multi-disciplinary teams aligned to the four local authority areas.
The main purpose of the role is to provide support to victims and offer children the opportunity to engage with Restorative Practice interventions whether they have been referred to the Service through the Courts or directly by the Police as part of a diversionary approach and to provide appropriate support to victims, and where eligible their families, of youth crime.
To support children to develop a pro-social identity by helping them to engage in reparative activities, to develop beneficial interactions with others and to understand the implications of their offending with appropriate support and also support in the completion of direct or indirect restorative approaches to help the child to move forward by understanding and learning from the impact of their actions on the victim and community. Working with both the victim 80% and the offender 20%and liaising between the two.
- The Victim Liaison Officer is a field based role
- Part Time 18.5 hours (Wednesday & Thursday 9am to 5pm and Friday 9am to 12:30pm) Possible flexibility but must work full day Thursday.
The closing date for this post is 12 noon on Monday 16th February 2026.
Why work for us?
- 26 days Annual leave (increasing to 31 after 5 years’ service) + bank holidays
- Generous pension scheme
- Health and well being support through an Employee Assistance Programme, Occupational Health services and Staff Networks.
- Police Mutual, affordable private healthcare and other savings.
- Gym membership discounts.
- Discounts on Electric Vehicles and Cycle to work scheme.
- Register for a Blue light card – over 15,000 discounts from large national retailers.
To read more about the added benefits and rewards of working for West Mercia Youth Justice Service please go to the West Mercia Police website.
- We embrace diversity and welcome applications from everyone.
- We are also happy to talk flexible working where it is suitable for the role.
If you require any support to complete your application or you have any questions please contact the recruitment team on 01905 718444 (press option 1 then 5) or email BOC.staff.recruitment.team@westmercia.police.uk (internally please use myBop)
Internal applicants who are in need of redeployment will be offered positions ahead of other candidates, subject to them passing a selection process
We know that people from underrepresented backgrounds may hesitate to apply unless they meet every single requirement. We don’t want that to be a barrier for suitable candidates. If you meet the majority of the criteria and are excited about this role, we encourage you to apply. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can thrive.
*Photo ID will be required at interview so please follow this link if you do not have a photo driving licence or passport (can be expired)